Berry Springs Lodge

Every single thing

NA

Wonderful inn, owners clearly care about this facility which is as pristine as if it were new! Prices are extremely low for the quality and service you will receive. We will come back!!!! Ps - the hills are real!

My husband, and I, visited Berry Springs Lodge after spending the day at Dollywood’s Splash Country. We were immediately impressed with the location, beauty, and overall ambience of the lodge. We were greeted by a friendly hostess who checked us in and gave us a quick tour of the lodge and all it offered. Just to mention a few: coffee, tea, purified water, sodas, freshly baked goods & other snacks, were all available to us, at all hours, complimentary. There is a living room/lobby area with couches, tv, reading materials, and games. Downstairs is a library with more games, books, puzzles, and an expansive selection of dvds. We were then shown to our beautiful, immaculate room with a private bathroom. The room had both a/c and heat and a fireplace. My husband went back down to enjoy a cup of coffee on the back porch over looking mountains. We went out to a late dinner and were able to let ourselves back in with our room keycard. The following morning, we were served an amazing breakfast, by the sweetest waitress, in a quaint dining room that had the most amazing views. After that, we hiked the trail to see the ponds with a canoe and the barn. The barn had nice bikes, a ping pong table, and a pool table. Outside, you could play horseshoes. There were even bathrooms and a small refrigerator if you wanted to bring some cold drinks out there. Outside of the lodge there is also a covered BBQ/sink area with seating areas, and a fire pit, available for guests to use.

Beautiful Lodge. We stayed in the Hideaway suite. The rooms were comfortable, clean and well decorated. The suite stayed cool during the heat. The breakfast each morning was delicious and they provided many amenties such as a workout area, movies, drinks, snacks, games and books. There is a well lit trail area that goes down to a barn with fishing poles provided for the pond, bikes for the trails, and a pool table. The staff was friendly. Our favorite part was sitting on the back deck and watching the sunrise while drinking coffee. It provided a beautiful view with the rolling hills and mountain background. This lodge is far enough for the city to be secluded and quiet but close enough to not have to drive forever to get to activities. We even ordered food delivery one night! We will consider staying here again when we visit the area in the future.

A quiet beautiful property with great staff and great views

The view was beautiful. However the property is dated and needs a renovation.

We were turned away at the door for not seeing the fine print about children not being permitted. They said our 3 night stay was non refundable and offered a phone number as they told us to leave. I tried calling right away and sent many messages through multiple avenues and never received any type of communication. I realize I missed the note about children not being allowed, but I would hope that they could have a reasonable conversation and resolution. I had booked the stay just a day before, so I had no way of being within the 14day cancellation policy. The financial impact of this simple human mistake has been devastating to my daughter and I during this trip. We not only did not get to stay at the one place we splurged on because we were so excited about all they had to offer, but we had to find a new place to stay at the last minute and pay for new accommodations. So we are paying for 2 hotels for the same nights, no phone call, no message, just told to go away and they will be keeping all of our money. Reasonably, we did not use any of the services that cost them money, but they won’t even talk with us.

Absolutely the nicest place to stay. The rooms were impeccable and the grounds so peaceful and welcoming.