Granada Hotel Santa Clara

My stay at Granada Inn was ver good! Easy check in when I arrived and the gentleman at the front desk was very helpful. The room itself was cozy and clean with everything I needed. There are plenty of restaurants within walking distance which was a plus!

The microwave did not work, the water pressure in the sink was not non-existent.

位置还可以

退房后第二天居然扣了我95美刀的预付款，我们打了两次电话，5天了还没退回来

Walk to breakfast, walk to lunch, walk to dinner!

Roach on the sink this morning and leaky roof above the toilet.

cleaning

Two women work here. One (A) a little younger who has black hair & works at front desk during week. Woman B) brownish hair, a little taller). Friday, 3:30am someone attempted to enter my room through the adjoining room door. Thursday someone attempted to enter through outside window (had to start closing window at night). Police came out, hotel staff did nothing to remove person from hotel that was responsible. Woman (B) knocked on my door Saturday at noon and stated somebody rented my room yesterday. I paid for room Saturday morning on line. She told me to leave room I was in for prior ten days without any prior notice. I was put into another smaller, room for $99/night, but I found same room on line for $85. The first room was bigger, quieter and cheaper. The second room has loud trucks parking one foot from my window, and loud noises from room above and from room next to me. They cheat/lie. (woman A) came to my door 3 times in a 40 minute period, tell me I had to come to office to check in before noon. I stated I booked room and paid for it, the woman stated it is policy. Her constant harassment prevented me from going back to sleep and relaxing. One of other knocks on door she wanted me to pay extra $10, after I already paid full price for room on line. She falsely claimed room I paid for was not room I was in. I refused & stated I would check out in morning. Many people who stay here, like me are seniors or disabled & forced to pay extra as part of scheme

Generally a good value

The shower didn’t work. It would turn on, but the handle was broken so I couldn’t adjust the temperature. The water was coming out cold so I couldn’t have a shower. I told the man at the front desk and he said he would tell the manager. I asked for a discount since I had paid for a room with a shower and I didn’t get a shower. And he told me I could get a discount off my next day. And I said well that’s not fair, I should get a discount for this stay. And he wouldn’t offer one. Very annoying to have a room with no shower.

Best deal under 100