Imperial Holiday Hôtel & spa

Bien situé

La propreté laisse à désirer, douche pas assez éclairé et sentait mauvais sans parler du levier bouché et sans eau chaude, le réseau wifi marche une fois sur cent.. bref très mauvaise expérience par rapport aux tarifs appliqués et ne mérite pas les 4 étoiles (loin de là)

Tout est exceptionnel 🫶🏻

Rien de particulier tout était au top

Not much was great - rooms were clean to an extent. Our first room had toilet paper that was already half used and then when we moved rooms we didn’t even have any toilet paper.

We had to move rooms because of certain issues. Our first room’s toilet wouldn’t flush, the bathroom light went out, we didn’t have a fridge, no extras given at all. Barely given any towels for a room for 2. When we moved rooms the bathroom had a bad smell and on the last day the water went out but we were not warned by any staff. We were told it would come back on in 10 minutes but it ended up taking 2 hours. When the water came on again there was no warm water. Eventually on the last day the elevator had liquid pouring from the gap but the staff was aware and didn’t leave a wet floor sign - our hair got wet.

Amazing stay on this hotel, polite staff and friendly staff

They gave me a room different from the one I booked, the towels and linens were very dirty, the room service was not up to par, and the noise from the next room was very bad and noisy.

/

Manque important d’hygiène, nous sommes répartis au bout d’1heure. Odeur de moisi dans la chambre, les joints de la salle de bain sont jaunes et sales. C’est juste inacceptable.

Localisation

Petit-déjeuner

L’emplacement la seule chose qui est bien de ce hotel

La chambres et la salle de bain est trés salle la poussiére partout… quand ma fille était entrain de jouer a trouver le dechet de la cigarette sous la literie 😡😡😡 lingerie aussi pas bien laver le bruit est insupportable un trés grand probléme de parking mauvaise experience maleureusement , ne mérites pluus 1100dhs la nuité