Columbus Sea Hotel

Right off main highway into the West Genoa. On the Industrial side of the harbor.

Receptionist (lady) was not welcoming and met questions with very non-useful answers Air condition was not cooling and August heat and humidity were killing Housekeeping forgot loo cleaning brush in the toilet when checked into the room! No kleenex was put in the room Very small TV like PC screen - only 4 channels were working Location is directly on the Port, bus stop is 10 minutes away and at night the area was the red zone meeting point We checked out very early, on the night before we requested to have packed Breakfast as we knew we were leaving early and we were denied although rate included breakfast Not sure how this is rated as 4 start while they have no food nor room service at night for our early take off

Good hotel, nice breakfast, a bit hard to arrive by car. Not easy to find by GPS and Google maps. Overall experience is good.

Room smelt musty otherwise clean. Staff friendly and helpful. Breakfast disappointing as we arrive with an hour to go before closure but many items gone

Good location & great staff

We only stayed at the hotel for 1 night. Coming from Genoa City Centre it could be tricky to find as the hotel is located right next to a very busy junction with a lot of roads going in all directions. The signage to the hotel could be improved however you could say this for the whole of Italy. The hotel offers more for free (or included in your rate) than advertised on this website - car parking is free, as is the WiFi and you also get two complimentary items from the mini bar in the room. Breakfast is amazing and well worth the additional fee. It was the first hotel in Italy we stayed at (it was our 12th night in Italy and our 5th hotel) to offer bacon and sausages!

The staff were very friendly and helped us out a lot. Pop in to the bar to see the bartender, he was very friendly and the food was delicious! This hotel wasn't as close as we thought to the cruise port though. It is next to the Italian port, but the international ships were at a different port. We had to walk up and down a lot of stairs with our luggage. If you stay here, take a taxi to your port as it won't cost much and easily accessible to cars. There was a shopping mall close by that also had an entertainment complex.

Beautiful, wonderful views to the Génova Port , Nice hotel, good and friendly staff, a proper room, Cleaness and some navy glamour

We had been referred to Columbus Sea Hotel by an acquaintance. We will NEVER stay there again. The carpet was filthy. The rooms were shabby and outdated and stank of cigarette smoke. The restaurant was not open except for a mediocre breakfast. The parking had signs stating that they were not responsible for damage or theft, as they left the cars unprotected. When walking in the area, we could not find a decent restaurant. We were later told that this was the hooker domain of town. The staff was not helpful at all. When we asked for a good nearby restaurant, we were referred to the McDonald's! They did not help us find bus routes to Porto Antico or help in any other way. The "shopping" that was supposedly nearby consisted of 3 or 4 run down shops and a small grocery store in a "mall" located next door, which also housed the McDonald's.

Fantastic staff, who looked after us really well, and were friendly too. Fantastic position overlooking the ferry port, which kept us occupied for ages! Housekeeping was faultless, with the rooms made up beautifully every day. What let it down was the maintenance. The extractor didn't work, the toilet seat was loose, and we couldn't fill the bath as the valve was stuck on "shower" setting. These were all reported, but nothing was done! Shame....