The Vanderbilt, Auberge Collection

Top notch in everyway.

The total Vanderbilt Hotel experience was excellent. The amenities, location, and especially the service is exceptional.

There were a few standout employees, including the doorman, the hostess/manager for the Mother's Day brunch and the housekeeping staff. That said Srdan (I believe this was his name, a younger gentleman who was most likely southeastern European.) was the overall shining star of the show. We truly can't say enough nice things about his kindness and warmth. The Vanderbilt team made this a weekend we likely will reflect on for many years to come.

We had a terrific time (our wedding anniversary) at The Vanderbilt in Newport RI. The hotel is lovely, and its location is very convenient to restaurants and attractions. Most of all, the service was absolutely top-notch and we found throughout our experience that the staff would take the initiative and give genuine thought to ways to enhance the guest experience. That extra thoughtfulness and effort makes a real difference. The team wins six stars out of five for thoughtfulness, kindness and professionalism.

Location is centered in Newport so walking through the village and docks was easy. We only used the car for excursions. We had our dog with us and the Vanderbilt team were as welcoming to him as they were to us, he was given a bed and bowls. The room, an Alfred suite, was comfortable, clean and luxurious. Mini bar stocked with Nespresso, hot water maker and nice teas, mini fridge and bar sink. Bathroom amenities very nice. Linens lovely and it was very quiet. Because we had our dog with us we didn't eat in the dining room but did eat breakfasts in the library and dinners in front of the fireplace in the parlor. The food was very delicious. We could've eaten in the outdoor garden but the weather was a little too cool. We enjoyed the spa - I used the sauna and my husband had a massage. All of the staff were so welcoming and accommodating - after a day it felt like home. I highly recommend Vanderbilt Newport.

Waited 2 hrs for food 7.30 food arrived at 9.30, unacceptable. Pushy for wine sales. Apparently had to wait for freezer food to thaw……. Poor

Nice interior, overrated in terms of excellence, not fully up to modern stadards. Staff was very good, quality of the room less.

A beautiful spot for our mini-moon! Everyone made us feel so special and shared amazing recommendations. We will be returning.

A lovely, gracious, attractive inn, with friendly and attentive staff, wonderful food and drink, and comfortable accommodations. We did provide some feedback suggesting the addition of better lighting and storage options in the guest rooms.