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9.2 / 10 Guest Rating

The Empire Brunei

Negara Brunei Darussalam, Jerudong, BG3122, Jerudong, BN

The Empire Brunei - main view

About the Property

Luxurious Spa and Golf Amenities
Indulge in a rejuvenating spa experience and perfect your swing at the on-site golf course. Relax in one of the 4 outdoor swimming pools for the ultimate leisure.
Fine Dining and Room Service
Savor delectable meals at Atrium Cafe or enjoy the convenience of 24-hour room service. Start your day with a delicious cooked-to-order breakfast.
Convenient Business and Travel Services
Benefit from a 24-hour business center, limo service, and event facilities. Take advantage of the roundtrip airport shuttle and free valet parking for a stress-free stay.
Book now for a luxurious and convenient experience at The Empire Brunei, ideally situated in Jerudong by the sea.

Facilities & Amenities

Meeting rooms
Full-service spa
Free WiFi
Swimming pool
24-hour front desk
Concierge service
Elevator
Supervised childcare/activities
Gift shops or newsstand
Shopping on site

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7 AM to 11:00 PM.Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional102 verified reviews
AI Summary

Guests highly rate the fantastic staff and frequently praise the great amenities.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality8.7
Amenities9.3
Value for Money8.7
Food and Beverage8.8
Overall Experience9.8

Select topics to read reviews

J
Jennie
Verified booking
Standard Room
Stayed in Mar 4, 2020

"Exceptional"

10.0

Very good have no common

Helpful?
M
Moniker
Verified booking
self
Standard Room
Stayed in Feb 4, 2020

"Exceptional"

10.0

Very nice and well maintained property located in a golf course. Beautiful! Wish I had known about this place earlier ..... you guys need to promote it more!

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jan 31, 2020

"Good"

2.0

The property is in a poor condition. The hot water in our room was muddy and green in color and the staff couldn’t do anything over two days after after several complaints. They tried to find silly excuses to evade the problem. The balcony was dirty . For a five star hotel with high rate, this has been a terrible experience. The director of operations finally appeared and apologized and offered a complimentary room for future stay. Not sure it is worth another try.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 22, 2020

"Exceptional"

10.0

Big problems with mosquitoes: many huge wounds last long

Helpful?
J
Juan Ospina
Verified booking
Standard Room
Stayed in Jan 1, 2020

"Utter disappointment "

6.0

I had great expectations for this hotel and they fell flat because despite the staff being very friendly, the hotel has no soul (pretty much like Brunei itself), and in addition to that with the prices one pays you would expect outstanding service which is NOWHERE. E.g. turn down service? a scale in the bathroom BUT even more importantly warning the guest near the beach that the place is infested with sand flies (three days after i am still enduring the itchiness of the bites all over me). The limited internet is also a nuisance and the shuttle to BSB and the airport should be free considering the remoteness of the hotel. Tours and the shops should be linked to the room account considering there is no ATM in the premises. In the positive side i did love the free little sweat treats included in my room service orders.

Helpful?
M
Muiz
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2019

"Excellent"

8.0

Stayed at the recently renovated Seaview. The room was big, very clean and comfortable. Enjoyed my stay here very much!

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Oct 11, 2019

"Exceptional"

10.0

The room and view were amazing. The staff was very friendly and helpful. Overall great experience staying at The Empire

Helpful?
N
Ngozi
Verified booking
Standard Room
Stayed in Oct 2, 2019

"Exceptional"

10.0

Everything was beyond amazing. Best Chinese food I’ve eaten was at their restaurant. I wanted to stay longer. This place is majestic in every way

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Jun 30, 2019

"Exceptional"

10.0

No complaints But food is not for seven stars It is 3 stars in food

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Apr 9, 2019

"Excellent"

8.0

Beautiful Hotel for the Country. it seemed like a Las Vegas like meeting facility. we were there when hardly a soul was present. the staff was very nice.

Helpful?
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