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8.6 / 10 Guest Rating

Park Plaza Cardiff

Grey friars Road, Cardiff, Wales, CF10 3 AL, Cardiff, GB

Park Plaza Cardiff - main view

About the Property

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the on-site spa, plus enjoy the health club, indoor pool, and spa tub for relaxation and rejuvenation.

Fine Dining and Room Service
Savor local cuisine at Laguna Kitchen and Bar with bar/lounge and alfresco dining options. Alternatively, opt for 24-hour room service for a cozy night in.

Convenient Location and Modern Comfort
Located in the heart of Cardiff, enjoy easy access to popular landmarks like Principality Stadium and Cardiff Castle. With stylish rooms featuring free Wi-Fi, a visit to Park Plaza Cardiff promises luxury and convenience.

Book now for a truly unforgettable experience at Park Plaza Cardiff!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
1/7

Superior Room

2 Twin Beds OR 1 Queen Bed279 sq feet Entertainment - Satellite channels Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerDesk

Superior Room

Non-refundable
Room Only
20% OFF$398.31

$318.65

Includes taxes & fees

Superior Room

Non-refundable
Breakfast Included
20% OFF$433.1

$346.48

Includes taxes & fees

Guest Reviews

8.6
Excellent184 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable rooms.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.3
Food and Beverage8.3
Overall Experience8.8

Select topics to read reviews

J
James
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Above and Beyond "

10.0

I had left a pair of trousers in my room and only realised when I got home. I spoke to Beth on reception and they arranged postage and returned them back to me. Excellent service!

Helpful?
M
martina
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 3, 2025

"Excellent"

8.0

Good hotel in a good location, pool and gym very nice. Could hear music from the clubs opposite so would pick the tree lined room next time. Great breakfast for coeliacs (separate toaster), but cheaper to pay at hotel rather than in advance.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Aug 3, 2025

"July 2025"

8.0

Always my choice of hotel to stay in Cardiff but not as good as previous visits , lots of noise from outside entertainment from Castle to Stadium and night clubs

Helpful?
C
Caroline
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Disappointed"

6.0

Disappointing. Room was spacious but tired, dusty and there was mould in the bathroom. Air conditioning wasn't working so the room was hot and uncomfortable. They provided a fan instead when we complained, which didn't really help. Have previously stayed in various Park Plazas elsewhere so expected a similar standard.

Helpful?
U
Ulises
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Good"

4.0

Terrible customer service. No AC working in my room.

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Excellent hotel "

10.0

Excellent hotel , had a superior room with a view , but the only down fall was the air con wasn’t well in the room but other from that from the spa to breakfast top notch will be definitely returning in the future , the room was cleaned to a high standard to the staff on arrival was really welcoming,

Helpful?
L
Louise
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Great one night stay"

10.0

We had a great one night stay whilst we were visiting Cardiff for a concert. Room was lovely and included a fridge. Staff on reception were helpful & friendly. Breakfast was good and again the staff were friendly and efficient. Would recommend this hotel.

Helpful?
A
Anthony
Verified booking
family
Standard Room
Stayed in Jul 18, 2025

"Good"

4.0

The air conditioning does not work. The rooms were 26 degrees and windows did not open. Staff offered us fans which just moved the hot air around. Avoid at all costs in Summer.

Helpful?
A
adrian
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Exceptional"

10.0

Beautiful property, attentive staff, great rooms for area and price.

Helpful?
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