Park Plaza Cardiff

Property lacks sufficient air conditioning for temperatures above 75 degrees. I would strongly recommend avoiding in the summer.

Great hotel, lovely big rooms, fantastic pool, steam and jacuzzi with a nice view. Really nice breakfast and friendly staff. Right opposite NPC car park, with a discount code from the hotel so very handy if you're driving in and it is close to the centre and Blackweir Fields!

Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.

Other great stay thanks for a lovely relaxing weekend

Terrible hotel. Price gouging for the Oasis shows. All food was inedible. We tried to order room service three times and it was inedible. Dirty, old rooms. First room sink like smoke. Staff was unhelpful. Did not have basic things like conditioner or bottled water. I would never stay here again.

We stayed here for a night for our anniversary. The pool and gym were great and one of the reasons we booked. The room was nice and modern with plenty of space. It wasn't that clear on the website menu whether there were gluten free options at breakfast, so we were delighted when the options were so good. We had a full fry up (minus black pudding which I don't like anyway) and even had gluten free croissants which was a real treat. The server told us that the afternoon tea was available gluten free also, so we may have to come back for that!

Great place. Staff at front desk helpful and beaming smiles. My new go to hotel when on business in Cardiff...kudos

All good

Great facilities but 40 mins to check in at 3pm as rooms not available. Asked to wait in seats. Was informed after 20 minutes would be 5 minutes and then chased after a further 20. Room generally clean but stains on carpet and surfaces in the bathroom. Pool good and Hume well equipped and clean. Staff nice but need to fix check in, delays and get the carpets cleaned.

We were attending a show in New Theatre which is situated next door, it was such a convenience to get out of theatre and literally walk 2 min to our hotel. We requested queen bed and it was massive. Very good night sleep ,even that our room was facing a Main Street ,but it was lovely to look out of the window to the night life time.i was impressed with lovely light but fluffy duvets which kept us warm all night.i stayed with daughter who wakes up at 6am everyday so it was a bonus that she slept peaceful and sound till almost 8 am. Overall very good experience and very affordable for a price which we paid.