Dove Creek Resort & Marina, Trademark Collection by Wyndham

Views and location

3 couples and we were all Unable to operate TVS for live TV. Breakfast not great- half of toaster didn’t work, asked for yogurt to be refilled 3 times to no avail, no measuring device for packaged oatmeal.

To start this is a hotel for a one-night stay only. The hotel pictures on the internet do not depict this hotel. it states it is updated it is not. The bed and bathroom clean but the carpet is disgusting. The pool has birds swimming in it and chicken poop on the pool area. Not an inviting area at all. Staff ok but not going above the bare minimum. The breakfast once brought out always late 8am was the usual toast bagel muffins yogurt cereal juice coffee and hard-boiled eggs. There is no staff between 7pm and 7am. One guest arriving late did not have towels in their room and called the number listed and never got a return call. As stated ok to stay for quick night sleep but definitely NOT A RESORT!

Decent size room, nice mattress. Sleep sofa wasn’t the best, but did the job. I enjoyed the pool and hot tub. Nice location too. Lazaro was the best! Helpful and kind. Loved the free kayaks and canoes.

Breakfast could have included some meat, and prep area wasn’t close to breakfast room so items would be empty for awhile. Neighboring restaurant, Snappers, was the WORST. They complained about kids fishing, swore at them, threw ice at them, even after FWC said they had the right to fish in the area.

Hot tub, lovely property, covered parking

Pool was not clean, loud outdoor speaker from restaurant next door (but only until 9 or 10 pm)

The room and view were nice.

The breakfast was extremely limited and despite not a large crowd there they quickly ran out of spoons, bowls. There were kayaks but they were broken.

- Use of a jackhammer to break up concrete INSIDE the building from 10 am to 4 pm is unacceptable. (Same complaint goes back as far as Nov 2023, so it’s not a one-time problem.) The jackhammer use was directly across the hall from the room assigned. The front clerk had to step outside the building to talk to us. If you’re doing heavy construction all day, you should not assign rooms in the building. - Like the previous reviews (same complaint going back as far as Sept 2021), Manager Andrea P. refused to return calls and texts from us, even though the front desk clerk said she had contacted the manager and asked her to call. Front desk clerk was particularly unhelpful and curt. - Check-out was not better. Had to wait 15 mins to check out because nobody at the front desk. Finally found a cleaning staff member and had her call out for somebody to show up. - “Ocean View” is not a view; it’s a chest-high window looking out at a concrete stairwell. One side of the window would not open at all. The other side was open upon check-in. I pushed to close it but it slammed down and would not reopen. - Room smelled of mold, had to crank AC way down for two days to control musty smell. Probably why the window was left open. Hope you’re not allergic. AC remote control is in a foreign language. When we changed the temp up or down, the unit simply shut off and had to be turned on again each time. - Turned the TV off at night and could not get back to any programming. - “Resort” has 12 marked parking spaces and about 30 rooms. Plan to park and never move your car or be prepared for major frustration if you arrive after 6 pm. - Bathroom door screeches loudly on opening and closing. Bathroom door does not close securely. Bath/Shower valve is not attached to the tub spout, simply placed into the spout. - Photos show a nice sea-blue and white building. It’s actually a baby-poop yellow from the street side. - Ran out of coffee two of the three mornings we tried. - Wyndham Customer Care Team was not responsive to our calls; Wyndham Reservations Team was not responsive. Wyndham, you should be aghast at the quality of this place.

Super Comfortable bed, clean room and excellent check in staff. Great location and inlet

Dated property.