dusitD2 Chiang Mai

Dusit

Booked Dusit D 2 Chiang Mai from 26/12 to 31/12 through Hotel .com in July 2024 however I received cancellation in October 2024 . I chat with booking agent n was told due to natural disaster . Can both parties explain more details about cancellation because you implied I cancel the reservation instead of YOU !

We have had a fabulous stay at Dusit D2, we love everything about this hotel, we felt the bed was a bit hard so housekeeping added topper straight away, everone of the staff here are so attentive and good at their job, special mention for trainee Song who will be a great asset to this hotel, all of the staff are great and extremely helpful. Great breakfast, everything you need, we ate several meals here, sadly not many guests ate here, the food was great, perhaps hotel could do some meal deals to encourage diners. I have loved every minute here, even during the floods which meant we couldnt get out and about, not the hotels fault. Thank you Dusit D2.

I’m not too happy about the bathroom. I would have preferred a separate shower area instead of showering in the bath tub. It was hard getting in and out of the bathtub to shower each time. I cannot imagine children or the elderly climbing in to shower. It’s hazardous and it’s an accident waiting to happen. The drainage in the bathtub is also poor. Water takes a long time to get drained out. Shower head also keeps dropping and finally I had to tell the staff about it to get it fixed. The TV in the room is too small in comparison to the room size. It’s perhaps only 38 inch. My home TV is larger. The reception of tv programmes was also poor and full of static. They do not provide face towels. Pillows and bed are too soft. Lifts are old and dark. Close-door button is not working. Swimming pool is miserable. Small and it is like a child’s pool. I would not recommend this hotel to anyone.

The twin rooms should have walking shower. And breakfast is not upto the mark as per the prise paid. The rooms are nice and lobby is good. They have good parking space and luggage storage service available. As Dusit Gold Member i have got a good deal and got complimentary early checkin.

We had a wonderful stay. Upon check-in, they upgraded us to a suite just to be nice, and it was perfect. Thank you so much!

Good location and very pleasant hotel staff. A good guide also made the stay in Chiang Mai a memorable one. I would recommend the DusitD2 Chiang Mai to those looking for a good clean hotel close to all the night market and food. Whilst we did not use any of the hotel's offerings it was still comforting to know they were there.

Front Office staff were friendly and helpful. Pillows in the room were far too soft and therefore very uncomfortable. Cleaners didn't do a very good job at cleaning the room. I boiled water on the first evening I was there, and the water jug was not cleaned in all the 4 nights I stayed there.

Nice hotel in a great spot. The hotel is conveniently located close to the night bazaar but also within easy walking distance to the old city and nightlife Staff were friendly and helpful. A very comfortable stay. Would definitely stay there again.

Overall hotel is excellent for everyone. Small hotel but full range of services are provided including dine in restaurant, fitness, spa and swimming pool. Staff are polite and friendly. Good location and easy access and close to downtown with walking distance.