Duo Boutique Hotel

We first of all checked in with the intention of staying a week, they had sold out of all the rooms. We made a booking on Expedia and we're informed that we coyonly stay for up to three days, an inconvenience we checked in with our service dog, the front desk clerk obviously saw him, there was no problem. Room was spacious and basic, the Tv was outdated and had no remote and there was no refrigerator. They did promise to bring us a TV and did about three hours late, then later that night walked the dog and informed the lady that we had not been brought the refrigerator, that NEVER came and our food went bad. Then the lady told us we could only stay for one night because we did not report our dog, you are kidding me. She knew we had a dog, so I have no clue what happened there. Nice, so _25 later we are at more permanent hotel

Staff helpfulness!!! Horrible

It’s was okay but when we arrived there at check in (3pm) there was a sign that said they were at lunch until 4:15pm. When we got in to our room and settled in to watch some television for the evening it didn’t work. We contacted the young lady at the front desk to inform her the tv didn’t work we didn’t get a response when we went down to the office there was no one there. I guess you get what you pay for. Not saying I wouldn’t stay again but definitely will make sure the tv works at least before completing my check in.

Have to have limit smoking in the lobby

This property is a very mess.

Room was gross, spider in the shower, peeled paint

No main light working. Too old furniture. Lamps did not work properly. Cigar smell. They moved me twice because the initial rooms they assigned to my family had issues. At the end, I was tired and decided to use the last one because it could get another Hotel close.

The lady at the check in desk was very nice and I like her a lot. I’m just disappointed because it was different than online. The area is run down and the rooms seem old and not kept well. For example the room we gas first there were two lights that didn’t work and had a weird smell. The second room they face us was upgraded had really nice floors and the shower was really nice, but they don’t give blankets and just a sheet. The curtains were dirty and the sink.

Clean rooms super helpful staff great value for its price

Really bad experience because I called to the front desk that I was in my way and when I got to the motel there was no one there and had to find some other place to sleep.