Jacaranda Hotel Nairobi

We had a really good time at Jacaranda hotel. Really nice room, a wounderful garden and a very nice personnel. Food in the restaurant was really good, and so the service. We did also feel really safe there.

it was amazing to be at Jacaranda

Location and staff

The hotel is dated and the showers need modernising

The experience was explicit, fun and enjoyable... I loved the customer service the massuse everyone in there is welcoming.

Joustava henkilökunta

At Jacaranda hotel, Nairobi, I loved the serenity, customer care and the food (Fried rice and chicken/Breakfast) was exquisite. Additionally, I loved the hygiene in the rooms and the surrounding. Finally, I want to thank the staff of the hotel, especially Josephine at the reception who really helped me a lot when I forgot my passport in the room but she swiftly found it and delivered it to me safely. It showed me that you have a great culture.

I’ve stayed here many times over the years but sadly the last once or twice it can be seen to be deteriorating the staff are still lovely the grounds the pool and the location still good but the food and the service are poor I ordered a fillet steak that was 40% gristle and tough It was never from a filet The plates from my room service meal were still outside my room 24 hrs later I asked to speak to the manager to share my disappointment I never saw him/her Breakfast is ok but no better There are better places to stay nearby at similar prices and I think the time has come to try one for my next visit

Old school - warm friendly staff

Oils do with some upgrades. I don’t have hot water one night.