Jacaranda Hotel Nairobi

Been here earlier and wanted to come back. Jacaranda´s location is perfect for meetings and getting around Nairobi, especially if you like to go around the central parts. Breakfast includes all you need, Gym is spacious and well equipped and the pool area and the garden allow you to spend time also outside the hotel room. Sarit shopping center right next door (there is a separate gate from the back of the garden so you can just walk across the street) is a plus with restaurants, cafe´s and shopping opportunities. Not the most fanciest hotel around, but good value for money if you wish to have a nice and comfy place to stay.

Pool is can be crowded at times because of swimming school and at times it can get a bit noisy since the sound proof is not the best one. But all in all, this is only a very minor minus.

I really comnend the service of this hotel especially your waitress Irene who serves me breakfast at 4.30 am. She is very professional

Nice staff, comfortable rooms, peaceful outside area, well equipped gym and very good location. Plenty of eating and drinking options very close. Convenient to be close to a mall.

Not much to dislike

Very nice and clean room every day and an excellent location (everything is nearby). All staff are professional, kind, and respectful. I noticed great and significant improvement compared to my last visit in 2022. My only concern is about the noise in the corridor and the bar during late evening. Guests and some staff must observe silent time and respect other guests who need good rest in the evening/night and may need to sleep a bit later in the morning. Most of the bath/hand towels are old and may need to be replaced.

It was just cool. Seating and looking at the Jacaranda trees, strolling and entering Sarit across the road, walking to westlands to take in the true Kenya. It just felt like I will be surely back!

I always hope to find the time during a work trip for a massage - Jacaranda hotel Spa was super accomodating/flexible and made it happen right when I wanted. I was massaged by Beatrice and it was incredible! It was the aromatic massage and the highlights were the hot stones she used in tense areas, the head massage and just generally her skills throughout the 60 minutes of relaxation. I highly recommend getting a massage there, and requesting Beatrice! I will go back for sure!

I really liked the greenery around the whole space. Nice chilling by the pool. Great gym & saunas! Nice restaurant & remarkable hotel workers! Just across the road from Sarit mall. Nice and comfortable rooms! The hotel was buit in 1964, one year after Kenyan independence and is still really classy!

Everything was great! :)

Very friendly staff and comfortable rooms. The staff were very helpful with our child too. Good value for money and would highly recommend. We stayed for 2 nights whilst en route to mombasa.

Great location, very friendly staff, good Swimming pool and nice gardens to relax in

Some rooms don’t have air-conditioning and the shower system is very awkward and very temperamental. No hot water from the sink.

Location Pool Gardens Staff All excellent !

Useless shower system I’ve had different rooms and seems to be the same No AC in one room Sink no hot water