Papillon Zeugma Relaxury

We visited the hotel end of sep 2014 , cant speak highly enough of it , the hotel was just about to undergo renovation so some areas where a little bit dated and not everything was up and running , but what really made this hotel was the staff, right down from the bar persons (particularly betsul in the lobby bar) to the waiters , the variety of food was great if you wanted a kebab you could go the beach bar , the green bar served steaks, in the evening there was buffet and ala carte (the Chinese being my favourite). But what I must point out is Nuri and the animation team , this team was without doubt the hardest working and friendliest animation team iv ever come across, they always made time to chat to people around the pool , but managed to get that balance of not mithering, if you were chilling they would leave you but if you made eye contact they would always stop and get to know you, they worked what seemed 24/7 but always had a smile. They ran an octoberfest day with a big carnival like theme with bands then a turkish celebration (eiid Mubarak I think), Also of a high quality was the evening shows , fantastic acrobat displays and one night a ballet , not the type of thing id normally watch but it was fantastic. what stood out more than the fixtures and fittings was the welcoming atmosphere that the staff created. Myself an Kirsty must have spoke to 10 couples who have returned year on year and that speaks volumes. cant wait to return in the future (PS we don't have kids but the papi kids club had some of the happiest looking children iv seen ,everyday they would dress up and perform for people round the pool one day cowboys and Indians , another day ghosts another day animals, a good few times we seen kids crying because they were going home and didn't want to leave the girls that ran the club)

Very nice hotel now about to undergo a refurbishment which can only make it better !

Excellent hôtel. Je pense qu'après la réparation, il sera encore mieux. Le personnel est toujours prêt à aider, le jour et nuit.

We had a great week and will certainely go back. The staff were helpful and worked hard to see everything ran smoothly. The place was kept very clean in every area. We went for a week to chill out with no stress and we certainely achieved that..

Nous revenons très contents de notre séjour, bel hôtel avec du service, de grandes chambres au calme, sans oublier les piscines et la mer. C'est notre second séjour dans les hôtels Papillon et nous en sommes satisfaits.

5* all round can't wait to go back next year when refurb is complete. Fantastic holiday - caters for all ages.

Hotel très moyen bon rapport qualité prix restaurant beaucoup de choix pas trop bondé la décoration est vielle besoin d'être rénovée

We really enjoyed our family holiday here. The staff were great, lots to do in the hotel and excellent food too.

We had a fantastic week at the Papillon Zeugma and would thoroughly recommend it to anyone looking for a relaxed family holiday. The entertainment staff were excellent and put on a full day of events around the pool and gardens if you wanted to take part. The kids club was well run and again the staff excellent and clearly enjoyed their jobs entertaining the children. Food was very good with a superb range of choice in the buffet restaurant and nice options at the pool or beach bars as well. The hotel was very clean and clearly well managed and run. The room was a good size with comfortable beds and large bathroom. Overall very pleasing experience and probably the first resort we have wanted to return to - even looked at availability for next trip before leaving.

We stayed at Papillon Zeugma last week, I must say it exceeded my expectation, really friendly staff, excellent food. room service was great . I cant recommend them enough and cant wait to go back there again.