Hilton Garden Inn Albany

The most amazing staff I have ever experienced I travel every week for business they are absolutely the reason I choose this location Ann,Jabreal,Lee Ebony even chef Greg takes time to prepare meals I suggest when I need something Different and checks to make sure it’s just perfect !!! Can’t say enough about this entire Staff Job extremely Well Done !!!

Sandra was the best! Friendly, knowledgeable, professional. Service with a smile!

The restaurant downstairs is worth the stay! My dinner was excellent. The food and service at breakfast was 10/10. Didn’t feel like I was in a hotel. Tony, Kamora, Daniel and Luis made the best start to the day!

We enjoyed our stay for the Combos half-marathon due mainly to the hospitality of the staff. Sandra was extremely accommodating in taking care of all our needs. Housekeeping needs to pay closer attention to cleaning as there was hair in the bathroom sink but overall it was a good experience. We’d certainly stay here again and are not used to such kind and cheerful staff at other hotels.

Great service. Ms. Jabril in the restaurant was excellent. Ms. Sandra at tge front desk was excellent. They both made the two day stay more meaningful.

Stayed at HGI/Albany and want to thank everyone we encountered. The front desk folks who helped deal with our medical emergency, the housekeepers who kept us well stocked and especially the dining room staff. Thank you Mrs. Floyd, LaShonda, Jordan and Tony. You are all very kind We're coming back in May and will stay with you again.

What a gem! Not only were the rooms well-appointed and comfortable, but the real experience was the staff. They were among the friendliest I have encountered. They were clearly committed to providing a warm welcome and a comfortable atmosphere. They remembered and kept track of me and my colleagues visiting from Michigan; we had a great meal in the restaurant; the live music was such a nice addition. Special shout out to Ann, Mrs. Floyd, Steph, Lee, Mr. Greg, Lammie, Trevor, and Jay. I can't remember the last time I was at a hotel where I interacted with such amazing staff. Keep up the great work , everybody! You made our visit special!

I have stayed at this hotel multiple times. The rooms are very comfortable and clean. What stands out the most is the restaurant and the customer service. I eat there almost every night that I stay there. The chefs, Mr. Greg and Jake, are excellent. The hostess, Mrs. Floyd is very sweet and always friendly.Ayanna and Ann are excellent servers and always make sure your food arrives hot and correct. For a special treat, on occasion, they have specials, which are always my go to when they have them. I highly recommend this hotel.