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7.6 / 10 Guest Rating

Illusion Boutique Hotel

8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Illusion Boutique Hotel - main view

About the Property

Discover the vibrant charm of Illusion Boutique Hotel, your perfect escape in the heart of Playa del Carmen.

Recreational Bliss Experience relaxation at its best with our stunning outdoor pool and breathtaking views from the rooftop terrace. Enjoy the serene ambiance as you unwind in style.

Comfort Redefined Each of our 47 air-conditioned rooms offers modern amenities, including minibars and complimentary Wi-Fi. Refresh yourself in private bathrooms featuring luxurious rainfall showerheads and eco-friendly toiletries.

Convenient Location Step out and explore! Just a short stroll from Central Square and Quinta Alegría Shopping Mall, you’ll find yourself immersed in local culture and entertainment.

Book your stay with us today and make priceless memories at Illusion Boutique Hotel!

Facilities & Amenities

Free breakfast
Nature reserve
Health or beauty spa nearby
Free beach club nearby
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Wheelchair accessible
Library

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 5 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Room - Photo 1
Junior Room - Photo 2
Junior Room - Photo 3
Junior Room - Photo 4
Junior Room - Photo 5
Junior Room - Photo 6
Junior Room - Photo 7
Junior Room - Photo 8
1/8

Junior Room

1 King Bed301-sq-foot individually decorated room with a balcony Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Room

Non-refundable
Breakfast Included
20% OFF$57.66

$46.13

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
1/7

Deluxe Room

1 King Bed430 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

40 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$71.89

$57.51

Includes taxes & fees
Quadruple Room - Photo 1
Quadruple Room - Photo 2
Quadruple Room - Photo 3
Quadruple Room - Photo 4
Quadruple Room - Photo 5
Quadruple Room - Photo 6
Quadruple Room - Photo 7
1/7

Quadruple Room

2 Double Beds269 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

25 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

QUADRUPLE ROOM WITH 2 DOUBLE BEDS

Non-refundable
Breakfast Included
20% OFF$58.58

$46.86

Includes taxes & fees
Single Room, Partial Ocean View (Cabanas Vision) - Photo 1
Single Room, Partial Ocean View (Cabanas Vision) - Photo 2
Single Room, Partial Ocean View (Cabanas Vision) - Photo 3
Single Room, Partial Ocean View (Cabanas Vision) - Photo 4
Single Room, Partial Ocean View (Cabanas Vision) - Photo 5
Single Room, Partial Ocean View (Cabanas Vision) - Photo 6
Single Room, Partial Ocean View (Cabanas Vision) - Photo 7
Single Room, Partial Ocean View (Cabanas Vision) - Photo 8
Single Room, Partial Ocean View (Cabanas Vision) - Photo 9
1/9

Single Room, Partial Ocean View (Cabanas Vision)

1 King Bed366-sq-foot room with partial ocean views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors, room/bed type depends on availability at check-in, and a noise-free guestroom cannot be guaranteed

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Single Room, Partial Ocean View (cabanas Vision)

Non-refundable
Breakfast Included
20% OFF$91.39

$73.11

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 King Bed355 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch TV with cable channelsFood & Drink - Room service, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, phone, and guidebooksComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

33 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Breakfast Included
20% OFF$46.03

$36.82

Includes taxes & fees

Guest Reviews

7.6
Very Good109 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.6
Service9.6
Location8.6
Room Quality7.1
Amenities6.1
Value for Money9.1
Food and Beverage7.6
Overall Experience8.2

Select topics to read reviews

R
Richard
Verified booking
Standard Room
Stayed in Aug 26, 2023

"Good"

4.0

Location was fine. Room was nasty, hot and one pillow on the bed (HARD AS A ROCK). No pool bar as presented On-line. After the 2nd night of my 7 night stay, I left! Didn't care about refune. Over all poor experience.

Helpful?
M
Mahealani
Verified booking
partner
Standard Room
Stayed in Aug 4, 2023

"Excellent"

8.0

Good location and good price for size of room

Helpful?
M
Miguel
Verified booking
Standard Room
Stayed in Jul 29, 2023

"Excellent"

8.0

I would like to say thank to the housekeeping (room 407) she always kept our room clean. Thank you. July 23 to July 27.

Helpful?
J
Juanisha
Verified booking
Standard Room
Stayed in Jul 25, 2023

"Good"

4.0

The staff was very friendly. They do make you wait until 3p on the dot to check in. I set in the lobby for 2.5 hrs charging my phone as it was going dead and I was too tired to walk around. They only have one restroom for you to use before you get a room and it's on the 4th floor. My room ended up being on the 4th floor as well and to my surprise, the elevators didn't work so that was very inconvenient and tiresome especially with it being as hott as it was. The breakfast that's included is eggs and toast only. That was disappointing knowing I picked a hotel that offered breakfast but there wasn't any options so I ended up buying food everyday. They have refrigerators in the rooms but no microwave. When I asked the front desk where could I go to heat my food up, they told me the gas station which is like a 15 min walk. The guy did go ask around when I told him that was too far because my food would be cold by time I made it back. There happen to be a store that was next door but you have to pay 10 pesos to use it. The room didn't have a blanket on the bed, only a sheet so I had to ask for cover but they brought a thicker sheet. At check out, I was an hr late as I overslept so I had to pay an extra 100 pesos. They charge 100 pesos an hr for each hr that you are late checking out after 12p. They did not tell me the check out time or even give a heads up in the beginning so I feel that was a way to get extra money. But convenient walk to the beach and close to 5th Ave.

Helpful?
G
Gustavo
Verified booking
family
Standard Room
Stayed in Jul 18, 2023

"Good"

2.0

This hotel was dirty. The bathroom was moldy. The shower curtain had mold. The place is super old nothing like the pictures. The towels were falling apart with strings hanging from them. Really disappointing after traveling all day and showing up at midnight. NOT FAMILY FRIENDLY

Helpful?
A
Anthony
Verified booking
family
Standard Room
Stayed in Jul 16, 2023

"Exceptional"

10.0

all super good, especially the location

Helpful?
E
Erika
Verified booking
Standard Room
Stayed in Jul 12, 2023

"Excellent"

8.0

The only bad thing was that the elevator wasn’t working!

Helpful?
L
Lurdes R
Verified booking
partner
Standard Room
Stayed in Jul 7, 2023

"Good"

6.0

Update the pictures because what was posted online doesn't look like what we stayed in. A plus was the AC which was nice to have since it's July and it was really hot.

Helpful?
D
Daniel
Verified booking
friends
Standard Room
Stayed in Jul 6, 2023

"Good"

6.0

The hotel itself was fine. The pool looks fine as well. It is a great location! Walkable! . There is no parking so you have to find parking if you rented a vehicle. Our room did not have a functioning tv.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 3, 2023

"Pretty Good!"

8.0

Good for what you pay for. Getting this hotel was honestly a pretty good deal seeing as it’s a few steps away from the beach and has all the basic necessities (tbh all we needed was wifi and air conditioning LOL). My only complaints were that the beds aren’t that comfy and it can be noisy at night, but I would just block out the noise with some headphones. The staff are so nice! The cleaning staff were so sweet and great at there jobs. Thank you Elizabeth and Ana for servicing us for those two weeks. Great work!

Helpful?