Ona Princesa Playa

Fantastic location and friendly welcoming staff on Reception, thanks to Alberto, Frank, Juan, Miguel, Paco and Raual for all their assistance. As always the chambermaids did an amazing job and the standard of cleaning is very high. I have visited here for over 15 years and it has never disappointed.

Ants and earwigs on the kitchen counter. Uncomfortable beds and old furniture. Tiny television and shower that won't drain properly. Carpets in the common areas and hallways are stained, old and smell bad. Breakfast is very basic, cheap and not much variety. The only positive is the location. Certainly not a four star hotel.

We have been here on a four day break .Check in very quick and room ready early .Hotel is very nice .We were given a lovely room overlooking the sea .Room very clean with microwave in kettle etc.We paid extra for breakfast wich i think is worth it.Its central for everything ,right on the beach .We would definitely return .Staff all lovely thank you for a pleasant stay

Excellent location. Pleasant staff. Lots of choice for breakfast in 8th floor breakfast room. Had a studio on side of building, lovely view from balcony. Would be very happy to stay here again. Very little noise from outside or other guests. Neighbouring room complained about my tv and I got a call from reception to ask to turn down. I think they had a baby on the other side so perhaps the combination was annoying. Pay separately for the safe - which is a new one for me. Quite a hike to the bus station. Decor a bit tired but comfy and clean. Pool and sun terrace not open.

The staff are very welcoming, location is perfect, our room was with sea view it was excellent I have stayed before and I will in future

Great room bit very little of a front ocean view. It is difficult to determine the type and location of the room you will get from the options presented at reserving the room. BE CAREFUL.

I stayed at the Ona Princess Playa Marbella for four days and had a good experience. The customer service was friendly and professional and the staff couldn’t do enough for us. The hotel itself does look dated in areas, but the stunning views from our apartment balcony made up for it. The breakfast was a bit average on the first day, but it improved as we got use to it. Overall, we had a great stay and would definitely recommend it. We might explore other hotels in the area in the future, but we can’t thank the staff enough for making our trip a memorable one.

Very friendly staff, very helpful and they take the time to help you in all your needs. Paco at the front desk was great! He explained in detailed any question we might have. Even though hotel is old, they have it in good condition and clean. I did not give the 5 stars because of the fact they don’t have parking and you have to either park on the street (hard to find a place) or at a parking garage in the side (quite expensive)

Staff was friendly and helpful. Hotel is dated, and coule use some upgrades. Since it is an older building, there is no sound proofing, so you will hear your neighbours. There are ants, so best to keep all items off the ground. Hotel is close to the boardwalk and amenities. Does not have any beach front lounges, so you have to go to pubic shared spaces(very rocky). Also currently there is construction happening in the building attached, and the noise starts early and made our balcony quite dusty. We did not use our balcony much though, as water view was a very small view to the side of our balcony. Lots of places to eat close by, old town Marbella is very close walking distance. Location is great.

Paid nearly 200€ a night to stay at this hotel which is very nice,friendly staff and clean but shocked to have to pay 4€a day for a beach towel, plus 20€ deposit, only allowed one hand. towel for 2 people and had to pay for the safe. Never had to pay for towels before…… ever!!!!!! A superb views and ideally situated for restaurants and the beach