Park Hyatt Seoul

Park Hyatt Seoul is centrally located in Gangnam -- so basically part of the "new city" as compared to the "old city" on the other side of the Han River. It is similar to Park Hyatts that may you have experienced in other countries. The closest I put it to is Park Hyatt Toronto. Service is top notch, and absolutely no complaints. I had the largest corner suite room, with more TVs than I needed, but the Beosound *and* Bose soundbars were nice touches. The bathroom has heated flooring and double vanities, which are always appreciated. The toilet has a washlet -- it's not a Toto, though -- and so a bit inferior (splitting hairs?). I was there on business, and appreciated the large desk with plentiful outlets. Similarly, there were outlets to the sides of both vanities, as well as outlets above both bedroom nightstands. It's little things like this that can really make or break a stay. Every is super, super nice. Laundry service, non-express, was in by 9 or 11 am (I can't remember which) and out by 6 pm. When I travel for business, I go for "easy" and "seamless" -- I want everything to just work right, and I have no complaints with the Park Hyatt in this respect. I received an email ahead of my reservation that due to construction I may hear noise at times in the room. I was on a lower floor -- the 8th floor -- and frankly couldn't tell that there was much if any noise. Maybe 10-20 minutes a day? Absolutely not a problem. I visit Korea at least once a year, and this is my go-to hotel. Large rooms, for a reasonable price. Oh, one last thing -- I'm vegan, and they cater to vegans. There's actually a complete vegan in-room menu. Very unusual for an Asian hotel. My personal opinion with Park Hyatt is that it's a hair under Four Seasons, and two hairs under Mandarin Oriental. That's not a negative, as those are both fine hotels. If you are expecting "over the top" service at Park Hyatt, you may be disappointed. But if you are expecting solid, luxury service, it's your hotel. I recommend it wholeheartedly.

Great location with the circle loop metro / underground station at doorstep

Didn’t like how you have to go from your floor to the top floor ( reception) then back down again.

BOIKOT KOREA SELATAN RASIS_______________________________

I was in Gangnam for a couple of weeks in February specifically to get some work done on my face, as a middle aged man losing my battle against gravity. I could not have chosen a better property for my recovery stay. The rooms are spacious and comfortable. While definitely not the newest property, every space is very well maintained. But what really made our stay stand out was the staff. Everyone from the bell desk to housekeeping were so helpful with our requests as my mobility was a bit compromised in the post op period. The concierge, specifically Ms. Lee Yeojin, really went out above and beyond to accommodate our random needs, such as finding a place to purchase a wedge shaped pillow or finding a hyperbaric oxygen therapy clinic open on a Sunday. The manager allowed me to take my breakfast in my room as my face was a swollen wreck for the first few days after surgery. We really felt looked after by everyone at the hotel. A true 5* experience. We will definitely be back on our next trip to Seoul, hopefully in a more fun capacity!

The facility, service, amenities and design

Could not find much

I loved my stay at the Park Hyatt Seoul. I arrived very early in the morning and they allowed my to check in to my room early, which I really appreciated after a 15 hour flight. The staff was professional and welcoming. My room was amazing and honestly, it was hard to gather the energy to leave such a nice room! But with only 3 days in Seoul, I showered and headed straight out. The CBD (central business district) location wasn't ideal for the sightseeing I was doing, but the subway is super efficient and right outside the front door of the hotel. I would 100% recommend this to anyone looking for a comfortable stay in Seoul.

Beautiful establishment located in the heart of Gangnam Street just steps away to the main mall and attractions. Room is super user friendly the weather control unit is the best ive ever had in any hotel in my whole life! Nice bathroom and view, I didn’t try any of the outlets but room service was 10/10! What makes this hotel really special is the incredible dedicated team they’re blessed to have. Very special thank you to Elena, Jo Leo and everyone at concierge for making my short stay a very special one.

Mixed bag. As a Globalist, I default to Hyatt where possible, and the Park Hyatt Seoul has an excellent reputation, so I chose it for a five-night stay. Rooms – Beautiful, spacious rooms with excellent bathrooms, bathtubs, and city views. Blackout blinds are very effective, and the building’s slim design means very few rooms per floor, which adds to the sense of privacy. That said, higher floors are essential. The small premium for rooms above the 15th floor is absolutely worth it. I voluntarily downgraded from a suite on the 9th floor to a Deluxe room on the 22nd—and it was a clear upgrade. The Deluxe double rooms on higher floors are actually nicer than the lower-floor suites. On lower levels, traffic and construction noise are noticeable. Service – Professional, polished, and consistent with expectations of a top-tier Seoul hotel. Location – Samseong/Gangnam itself is nothing special. Fine if you’re here for (financial) business, but tourists should expect to rely heavily on public transport. On the plus side, Line 2 of the subway (the central loop) is directly at the entrance, which makes getting around easy. Spa / Fitness – The pool is attractive and offers good views, but it’s shallow and on the small side. The fitness center is solid, and the spa area with sauna and hot/cold pools is pleasant, though more functional than memorable. Breakfast / Food – Unfortunately, this is the hotel’s biggest weakness and the main reason it falls short of five stars. Breakfast can become extremely busy after 09:00–09:30, with waits of up to 25–30 minutes for a table—unacceptable at this level. If you’re seated in one of the quieter back rooms or corners, the experience is fine; elsewhere it’s crowded and chaotic. The “freshly squeezed juices” are actually tetrapak juices, though you can order fresh ones. The à-la-carte egg/breakfast menu is limited. Service is friendly and efficient overall, though a few orders were forgotten. Breakfast ends at 10:00 on weekdays and 10:30 on weekends—both should be extended by at least 30 minutes to better distribute demand. In-room dining is poor. Across two rooms, we tried several options: spaghetti (bland), burgers (oddly soapy), and Asian dishes (adequate at best for the price). This was the worst food experience I’ve had across more than 25 Park Hyatt stays worldwide. We ended up eating at the nearby McDonald’s more often than we ever expected. Conclusion – I would stay here again for the rooms—on a high floor only—but the food and breakfast experience prevent this Park Hyatt from earning a five-star review.

This was the most amazing stay! I surprised my Fiancée with a trip for her Birthday. She was extremely pleased with our stay. The employees were so sweet. They wished her a happy birthday. They were accommodating to all of our needs. Amazing hospitality! The room was immaculate with the perfect view of the city. The amenities were amazing. Our favorite was the Timber House. We love live music and every performance was amazing. They even sang Happy Birthday to my Fiancée. Big thanks to Larry, the bartender there. He curated the best cocktails and made our nights with his amazing energy. Very foreigner friendly. We’ve stayed at a few hotels in Seoul. Overall this was by far the best! We will be back.

No complaints