Park Hyatt Seoul

On my second visit to Park Hyatt Seoul, this time with Globalist status, the service went above and beyond my expectation. I had stayed at other luxury hotels in the interim, including at other Park Hyatts and even at this location last year (which I remember fondly and is the reason I booked it again this year), and somehow they still managed to exceed my expectations. The concierge was helpful with restaurant booking information, and even helped us secure train tickets to Busan and back, so we didn't have to fiddle with trying to get a foreign credit card accepted on the korail site or go through a third party site. The valet downstairs stored many of our bags while we did a weekend trip to Busan and returned everything to us packaged even more nicely than when we left it with them (they had placed my already packaged souvenir in a separate bag marked fragile without my asking them or even hinting, and my coat was hung in a Park Hyatt garment bag not just for their safekeeping, but also for me to take with me to the airport). I have had similar amazing experiences at other Park Hyatt properties as well, most recently in Kyoto. They really just unburden you of everything as soon as you arrive, and ensure that you are fully taken care of until you are absolutely beyond their reach (aka they help load everything into your taxi to ensure it is properly stored for the ride and thoroughly instruct the taxis so they know exactly whom in your party is going to which terminal with which bags). You will also find this property to be a great value. Finally, despite not being centrally located, Samseong station entrance is right outside the front door, so even with extreme weather conditions you can easily get around without much trouble.

All the staff were amazing. We were on a flight arriving very early and they were able to check us in at midday. Everyone is very helpful and smiley - the bellboys and girls, front of house, lounge staff, bar staff. Concierge arranged a whole bunch of shared and private tours for us, which were all great.

The speakeasy bar in the basement had very loud (too loud) music on Thursday and we were told by staff we could only sit on a certain table if we bought a bottle. No one was enjoying the loud music, you couldn’t talk to your friends. For this reason it was half empty, please have a rethink what you are trying to do here. The day before was nice as it was a violinist and the right level of background music. I personally didn’t think the cocktail quality stood up to the £16 price tag tbh.

I had a truly relaxing solo stay at Park Hyatt Seoul. The highlight of my experience was the staff – especially a kind manager who helped me when I forgot my earphones. I had only just mentioned it to the concierge downstairs when I was invited back upstairs, where the manager kindly reassured me and even offered a complimentary tea while they searched. It turned a stressful moment into a lovely memory. I also want to mention Lilly at the front desk, who was warm and professional at check-out. The room had a breathtaking view, the rooftop pool was beautiful, and both the room service and spa food were delicious. I also appreciated the complimentary welcome wine in the room. Overall, I felt cared for and at ease. Highly recommended for solo travelers looking for a luxurious and personal experience.

Really beautiful hotel with amazingly attentive staff. I would recommend highly recommend for events or business travellers. Location: However for leisure, this hotel is just slightly too out of the way from key areas in Gangnam, requiring a taxi or subway station to get generally anywhere interesting that isn't a mall. Much of Gangnam's best is about 10-20 minutes away via car or subway. Rest of Seoul is 45 minutes - 1 hour away! Room: We booked a standard king room, was asked which direction we would like to face and was told this hotel does not do free upgrades regardless of your hotel status. We got assigned an amazingly large room but it was very empty, no chaise/couch as advertised and so we swapped to a smaller room ironically with a chaise. Staff: Some of the most friendly/helpful staff I've ever come across at any hotel anywhere in the world. Billy was super patient with us and found us the best room he could manage without breaking the rules.

Built in 2020 during the covid years , this is a new and gorgeous property, befitting the Park Hyatt brand. Beautiful lobby with sculptures, ponds, monster carp The suite equally nice of course with modern amenities and le labo toiletries. Even the workdesk has 3 different power sockets for whichever country you’re from Gym is medium sized and good Breakfast at the chinese restaurant and wrote a seperate review One of the best hotels in all of China. I’ve stayed in more than 100, maybe 200

Room space, location , food ,