Quality Inn Rockport on Aransas Bay

The staff, the breakfast, the pool area were all amazing.

The bed was a bit uncomfortable, a little bit too firm for my style. And the room felt a little warm. I think if we had access to a fan, it would’ve been perfect.

Room was clean. The cordial overnight clerk.

The handicapped room you can't park in front of. The false advertisements, no hot tub, no room service, non-smoking property. Reported to the front desk immediately about the room we put in special request for the ground floor to where we could park and walk in due to my wife's cancer. The room we were giving had to walk far to it. Through the smokers, smoke on a property that is supposed to be smoke-free. Was very dissatisfied. The next morning, Sarah was rude because she had already heard from previous workers that we were upset about the room, the smoking, no hot tub, no room service and etc. Seems if she already heard it, then maybe she should have advised them to offer another room. Realistically, we knew a hot tub couldn't be put in immediately. We requested our money back. We went through booking.com. PK, the owner, was supposed to be handling this. Also, Sarah shouldn't involve housekeeping and giving our information out. She also took my wife's information and put it in because my wife told her she would contact everyone, due to you can't do false advertising. So Sarah fixed it to where she can't respond. Brook was at motel 6, so I waited on her. Finally, I asked again about Brook, and she called in sick because she was so stressed between the two hotels she couldn't handle it. We asked for our money back and are still waiting to hear from PK,Brook, or Sarah about our refund. Sarah needs a break, too, working 3 shifts in a row. And the overnight guy deserves a raise he had good manners. And why can't there be hot breakfast every day? Your employees come in punch in and eat the snack drinks and breakfast too. They also hang out in the office and on their personal cell phones while on the clock. That is called theft of payroll. And I can keep going...return our money. Train your staff properly, and customer service is the key. And the private pier is not secured heavy winds wide open.

Loved the breakfast that makes a hotel for me! The staff made me feel comfortable every interaction! The pier was absolutely the best thing there, walks out in the morning, fishing for my husband and kids was the best! The location was not bad either, short drive to Rockport beach, not too bad from Corpus Christi.

There’s not much for the price it really did great with my expectations.. of course the initial view of the outside isn’t the best, I did like the inside! Wish we had more extra towels and also for room service to come in even if not requested cause kids were messy and it seemed like we kept missing them to be able to sweep and mop. Also did not like how dirty the pool was, there were multiple clumps of hair in the pool.

Location