Ramada by Wyndham Newburgh/West Point

I have stayed at other Ramada hotels and by far this property was not up to par. The moment we arrive there was vagrant people in the front, walked into the lobby and the ceiling tiles were removed from many spots and the counter was surrounded by bullet proof glass. Once we checked in the room was not any better, there was a foul odor, musty and old type of smell. The bathtub had rust all over the drain and the faucet the bed spread had wholes. The pictures posted to this property are from some time a go. Not the current condition of the property. We call Expedia CS, and after a long conversation the CSR was able to have the mngt say they would refund the payment but after a few days we received an email form expedia saying that they would not refund the payment and instead they offer a $25 credit...Not very happy with the whole experience......

Worn out and filthy. I didn't see bugs, but other guest warned there were roaches. The staff was mediocre. Asked front desk for towels was told would need to wait until morning. Pool was closed, and courtyard area has not been mowed for a very long time. Glass door to pool taped up. Ceiling tiles in hallway broken. Chair in room so dirty we put a towel over it to sit down. Low nightly rate, but you get what you pay for. at least the AC worked.

This place was nasty. There was a leak from the celing in the bathroom. There were brown spots in the tub. The room nmbers were writteh on duct tape. I wpuld not stay here without personal protection. If we had any other choice we would have left. There was people partying all night long. And it looked a tailgate party in parking lot. If I cpuld give zero stars I would!! #YourStupidOpinions

Room filthy floor sticky remote sticky. In acceptable

DO NOT STAY HERE! The room and hotel overall were dirty and disgusting. There were multiple people drunk or high wandering the halls. My family felt unsafe and ended up going to a different hotel.

Not worth the price; says no smoking yet the entire floor smelled. Even in my room the Smokey smell was suffocating. Would not recommend.

The bed was very comfortable, however you can hear the other side of room . Otherwise it was good, also the guests at the hotel were kinda weird, but as long you don’t mess around with them it’s okay

The location

The first room we were giving wasnt cleaned after prior guests so we had to go back and get another room. The one we stayed in the AC barley worked and the TV didnt work.. very disappointed

This hotel is a hazard to people and should not be open to the public at all.. it smells like BO. desk attendant was behind bulletproof glass. There was shady activity happening right outside. The room is beyond healthy with the water stain peeling paint and painters tape instead of room numbers my partner and I left after 10 minutes and ask for a refund do not see under the circumstances!!!

I bet this facility will close in a few months. all chairs, furniture, lamp shades were dirty and broken. Rust in the bathroom. Smell cigarettes through the air vent. And we had to wait 20 minutes for someone to show behind the desk...horrible!