Best Western Plus Sandusky Hotel & Suites

The bed was comfortable

When we arrived .no towels, dirty lotion bottle in sink. No soap , toilet paper empty roll so put in spare, mirror streaked up in bathroom,, dirty tissue beside bed. There was a housekeeper in hall & she helped us get everything. Whoever cleaned that room before we got there was in a hurry

Conveniently located near Hwy 250 and 2

Same breakfast items every day

It was a clean hotel great location

Same breakfast for 4 straight days it was usually cold Carpet in room was sticky in places

Location

No towels, never touched up any day. Dirty sheets. Adults doing inappropriate things in the pool with children there. Everything we asked for towels we were told there were none. We even ran out of toilet paper and had to ask for it.

Location

We were given a room that wasn’t clean, and when we told this to the receptionist, no apology whatsoever, and gave us another room. We booked a king size room, and she gave us a 2 double beds room, without consulting if that was ok with us. That room had a strong feet smell. I guess you get what you paid for but we shouldn’t have to deal with this issues in the first place

Location, beds were comfortable

Fridge was not clean, room was decently clean, pool was small

The staff was wonderful and very helpful. The hotel lobby, breakfast area and the room itself was VERY clean! The room was great - the beds were comfortable, the A/C worked and the room was spacious.

I liked everything.