Sapphire Serviced Apartment

Very clean and comfortable. Good facilties and the location is perfect

The property is good, but needs update. The mattress in bedroom is a NO, NO!

The bed is a no, no for me! Mattress too soft I had back pain the next morning due to the mattress, I had to sleep on sofa bed in the living room throughout my 13 days stay. Mattress needs to be changed.

My stay at Sapphire Serviced Apartment in Chelmsford was cosy and met my expectations in some areas for a serviced accommodation. The apartment was well-maintained, clean, and equipped with all the necessary amenities for a comfortable stay, hence creating a thoughtful welcoming and relaxing atmosphere. The location was convenient, with easy access to local attractions, shops, and public transportation. The apartment's kitchen facilities were well-stocked, making it easy to prepare meals during my stay. The Wi-Fi connection was strong and reliable, which was a great plus for both work and leisure. Overall, the combination of convenience and quality service made my stay comfortable. I would definitely consider staying here again and recommend it to others looking for excellent serviced accommodation in Chelmsford.

1. Cleanliness: While the apartment is functional, the cleaning standards could be enhanced. For instance, ensuring corners, high-touch surfaces, and less obvious areas (e.g., under furniture) are spotless would improve the overall experience. 2. Noise Insulation: If noise from neighbouring units or external areas is noticeable, additional soundproofing measures could greatly enhance guest comfort, especially for longer stays. 3. Furnishings and Décor: Modernizing or refreshing some of the furnishings could create a more welcoming atmosphere. For example, updating linens, adding cushions, or incorporating better lighting could make the space feel more homely. 4. Communication and Check-In: Streamlining the check-in process and providing clearer communication before arrival can improve the guest experience. Providing detailed instructions and promptly addressing queries would be appreciated. 5. Customer Feedback: Providing an easy method for guests to leave real-time feedback can help address any issues during the stay and demonstrate attentiveness to guest satisfaction. Addressing these points would likely enhance the experience for future guests and encourage positive reviews.

Clean, tidy and comfortable

Everything was as should be

Clean, comfortable beds, quite neighbours