Britannia Daresbury Park Hotel & Spa Warrington

Shortage of towels in room, 2 guests booked in ( 1 bath towel, 1 hand towel?)

On arrival the lad on reception was very abrupt and not very friendly . Paid extra for a nicer room as i wanted a more comfortable room.as had a knee op . Went to use the lift which was out of order so had to strughle up 2 flights of stsirs .when got in the room it was boling .the latch on the batroom door was hanging off . The wallpaper was coming off in parts lampshades were either missing or damaged . For a executive room you would expect a decebt size tv but it was no bigger than a computer screen which from the bed could hardly be seen . Went to the bar and grill place for something to eat the food was lovely as were the staff but when yhe average age of the customers on saturday night was 45 plus why would you have wrestling blasting out . We had a drink and food and went bavk to the oven of our room . All in all needs custoner service skills teaching to reception staff hotel needs updating

Smell was the 1st thing that hit you and was really dated and dirty in room used condoms outside window, springs popping out of bed actually couldn’t wait get home for nice bath. Million miles away from photos when booking!! shoutung going on all through night. Safe to say won’t be back there ever!!

Raised issues with the room and nothing was done for 2 days. 2 sleepless nights as no one at the hotel wanted to do anything about the issues with the room.

Just perfect!

Facilities were jaded and there were some items of tableware/cutlery in the corridors and outside our room. The leisure facilities were disappointing as the spa pool was out of action when we visited and the steam room was a little smelly.

Vert noisy neighbours up most of night as people in corridors shouting frim 2am until 5am.

great staff , rooms are tired and old and could do with refurbishment

Only a short stay but staff where very helpful and room suficcent for my needs

Ok, so. It looks nice and set in a nice place..Reception is nice and the staff were ok. But... it was the hotel and the room that was just sooo bad. The place is sooooooo run down. All the carpets in the hallways worn and rippled due to wear. The doors are all old and battered. The rooms and directions of where to go are complex. When in the room, the first thing thing that hit was the smell of cat wee from the bathroom.. Looks like it should be a real.nice hotel and spa, but run down, horrible hotel.. I'm glad i only wasted £34... Would I stay again. ??. No way....!!