Courtyard Oakland Downtown

I stayed here for 4 nights and it did not disappoint. I do agree that lobby area need some improvement as it's very basic, but that does not really affect much of my overall stay experience. Details follow: 1. Location: The hotel is located in the corner of Broadway/9th Street of downtown Oakland. The location itself can be a bit sketchy but honestly it's safe enough for me to wander around even after dark. 12th St BART station is just a few minutes walk with plenty of cafes/restaurant within 5-10 mins walk radius if you want to dine out. Street is quiet and not noisy at night, so it's perfect for a good night sleep. If you're worried about street noise, you can also request room that facing the courtyard instead. 2. Lobby/Reception: The main lobby entrance is on the 9th Street. The Broadway street entrance is only accessible from inside and once you have your room key. As I have mentioned earlier, the lobby does not look very appealing and it's very basic. The Bistro located in the lobby area also. The front desk associates are very welcoming, especially Faith that always been friendly and helpful during my stays. 3. Room: The room layout is typical Courtyard, but I'm fairly impressed with the size of the room. It's way bigger than other Courtyards in downtown San Francisco. Although it's a bit odd that the bed facing to the window instead of the TV, but that does not matter anyway. I can just watch the TV from the comfy couch if I want to. Bathroom also has a decent size, good water pressure from the shower. Aircon works very well. Overall, the room is very homey, clean, and comfortable. Note that there is no daily housepping offered, which sadly is a norm these days. Of course, it's still possible for you to ask your room to be cleaned if you need to. My final verdict, I think Courtyard Oakland Downtown offer a good value between location, comfort, service, cleanliness, and safety. It mostly hits the right spot, although I do still think the lobby needs a bit revamped because it feels too basic and has no characters.

Clean but little noisy.

It’s perfect location. The staff is wonderful and the hotel very clean. Rooms are very nice.

While they offer room serve - THEY DO NOT HAVE ROOM SERVICE! Also: no hair dryer no soap by the sink heater setting didn't work sink plug didn't work Other than that - it's ok.

Staff here was excellent and so friendly. Very affordable hotel for the area.

Awesome

Check in was not nice

This was the best experience ever I will only stay here from now on from the staff to the rooms fabulous they treated us as if we were family