Relax Inn And Suites

N/A

It was filthy. Dirty walls. Molded ceiling. Heavily stained towels. Debris on the bed that comes with heavy stains. Upon finally laying down, the bed still had most from body heat. Roaches. Staff are very unwelcoming and unprofessional. The whole facility is more than run down.

The staff is extremely rude and combative about everything. Every day they change the rules on pricing. You will not find any amount of professionalism or courtesy here. Turn back now! You have been warned.

Microwave and fridge in room was great

Relax Inn & Suites On August 6, I booked at your property. The room’s condition was unacceptable and posed a health hazard, including: • Holes in the bedding • Live roaches present • General uncleanliness and unsafe conditions It was not fit for occupancy and was forced to secure alternate lodging.

It's my fault for not reading reviews prior to booking. But...do NOT stay here. As a woman traveling alone with her teenage daughter, I did not feel safe here. The room smelled absolutely horrible. The bed cover had holes throughout the blanket. The door locks seemed flimsy. Everything looked dingy. The air conditioner didn't work. To their credit they offered to give me another room, but I did not want to stay. I was unable to get a refund due to the non-refundable policy that was listed when booking. Kudos to Expedia though - they did advocate for me to see if I could get anything back.

didn't like

The room was dirty and outdated. The ceiling was leaking and had mold. I complained and they refused to move my room.

Not what I expected, lower end quality

Worst thing was there no coffee maker even tho Hotels.com says there was. We had to go down the street to get coffee (they don't serve any). We should get a refund or credit because of this. Please contact me. The room needs a lot of work. Toilet seat cover did not fit the toilet. Light bulb was out & kitchen area had no light and no light fixture. Couldn't put anything in freezer - needed defrosting. I asked for an extra towel and washcloth. They would only give me 1 washcloth because we already had 2 towels & 1 washcloth.