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8.2 / 10 Guest Rating

Bay Village Tropical Retreat & Apartments

227 Lake Street, Cairns North, Queensland, 4870, Cairns North, AU

Bay Village Tropical Retreat & Apartments - main view

About the Property

Discover the serene charm of Bay Village Tropical Retreat & Apartments, ideal for an unforgettable tropical getaway.

Recreational Haven
Relax by our sparkling outdoor pool or unwind in the tranquil gardens and terrace that offer stunning views for your perfect escape.

Culinary Delights
Indulge in delicious meals at our restaurant or take advantage of our convenient room service. Don’t forget to enjoy a refreshing drink at the bar/lounge as you unwind.

Comfort & Convenience
Our 82 well-appointed guestrooms feature modern amenities including complimentary Wi-Fi, mini-refrigerators, and private bathrooms equipped with free toiletries to ensure a comfy stay.

Immerse yourself in a tropical paradise at Bay Village Tropical Retreat & Apartments—book your stay today!

Facilities & Amenities

Boat tours nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Street parking
Concierge service
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent120 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and spacious accommodations.

Categories

Cleanliness8.1
Service9.1
Location8.6
Room Quality7.5
Amenities8.1
Value for Money7.5
Food and Beverage8.6
Overall Experience8.1

Select topics to read reviews

W
Wesley BrianauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Excellent"

8.0
Helpful?
K
Katharina G Preußer deDE
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Good"

3.0

Uber Sehr zuverlässig

Sehr in die Jahre gekommen und müsste renoviert werden. Betten alle durchgelegen, Zimmer wurde in den 3 Nächten nicht einmal gereinigt. Badezimmer sehr klein, keine wirkliche Ablagefläche Nachts konnte das Zimmer nicht richtig abgedunkelt werden. Sehr hellhörig. Geschirr verdreckt. Sehr schade, nicht zu empfehlen.

Helpful?
J
JaniceauAU
Verified booking
family_with_children
Standard Room
Stayed in May 22, 2026

"Stay was good ,could have better fry pan or maybe two fry pans in different sizes would help out when u have 6 in the 3"

8.0

3 br apartment was spacious clean and comfortable

Top floor location not great for young kids or trying to get the large pram up the amount of stairs , pool area could do with a clean up

Helpful?
D
DannaauAU
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"The stay was comfortable and nice, would book again. However, the place is a bit old and rundown."

7.0

The place was nice and clean. The staff was really friendly and helpful. The room had all the amenities we needed and I would book a stay here again. The location was a bit out of the CBD, but very easy to bus or take an Uber anywhere.

The place is a bit outdated and could use a bit more maintenance in care. The laundry area was not the best and the hangers they had were all broken. There were some cockroaches that were in the room we had.

Helpful?
M
MohammedauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
J
JanegbGB
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Comfortable, spacious & good location for us."

7.0

Size of the one bed suit, quirky layout of the low rise complex.

Dated interior and minor maintenance issues. Ceiling fan didn’t work in living room, used aircon. Small patch of wall and skirting board in bedroom needing attention.

Helpful?
S
SonnetteauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Good"

3.0

The location.

The fact that the accommodation doesn't own all the apartments and therefore don't have any authority over the entire vicinity. We stayed on the ground floor and the tenants staying directly above us were drunk and being very rowdy, they were loud, shouting and swearing at one another and started fighting and this went on a few hours, we tried to contact reception but no one picked up. So, we then called the police, they sorted it and the people settled but still it was the worst experience ever staying there.

Helpful?
N
NICKauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Very Good"

7.0
Helpful?
D
DesleighauAU
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Ok for 3 nights"

4.0

Shower taps noisy, chairs uncomfortable, no lift window ledge broken.

Helpful?
R
RodauAU
Verified booking
extended_group
Standard Room
Stayed in May 3, 2026

"Very good accommodation - value for money, no fancy touches but for the price , perfect"

8.0

very good location, basic standard of accommodation with responsive staff when there was an issue.

In the family room aircon was only in the separate bedroom so those sleeping in the main room got pretty warm

Helpful?