Ona Marinas de Nerja Spa Resort

Segunda vez que volvemos por la comodidad, el trato del personal, las instalaciones y la ubicación. Sin duda, el año que viene volveremos!

The food was delicious! We did half board and there was a great selection of breakfast and dinner foods at the buffet. Our 4 year old particularly loved the dessert bar. We liked how there was something new every day- one day sushi, one day nachos, it was a nice touch. It was also very nice to see the chefs cooking and putting fresh food out. The location was lovely, with a gorgeous beach at the back and it was handy enough to get into town (a couple of minutes by Uber) The staff were all helpful and friendly, especially the restaurant and housekeeping staff.

The resort/hotel felt very run down and dated, more than the photos show. Our room had a leaking tap and the shower ran hot and cold while you were using it. We also had to ask the reception desk for a bath plug which felt odd and inconvenient considering there was a bath in the room. A lot of the bowls and plates at food times were chipped which wasn't a good look. We arrived early and were told we could check in at 2pm, then after waiting in a 30 minute queue at check in time, we were told it still wasn't ready. When we finally got to our room there was no cot (as requested and approved) which was actually very inconvenient considering we'd been waiting around for such a long time and our toddler was due for her nap. The housekeeping staff were quick to help but it felt like a frustrating start to our trip. We also found it very odd that they put big gates up around the pools every evening at 6pm until 10am the next day, we've never seen this before and it really spoilt the views and atmosphere.

Clean and tidy. Well managed

Could find no faults

the room was very comfortable and spacious airconditioning excellent beds on grassy area with a nice breeze coming from the beach breakfast and dinner buffet had a great variety of dishes staff at reception very helpful

nothing really

RIEN

TOUT

Our second stay in May and as the last time, we loved it. It’s so peaceful with a beautiful sea view. No loud music by the pool area, just the sound of water from the sea and the pool, and bird song. Heaven. Instead of feeling you’re in a disco like so many other hotel pool areas, it’s actually possible to have a conversation or listen to your own music or podcasts. Even the animation team is calm; not pushy or screaming in microphones, just friendly and diskret. They are also great with the children! Instead of shouting entertainment, they actually sit down with the children in a lovely garden; talk, play games and sing. Almost like a kinder garden. Unique. The food was so varied and absolutely amazing every day! All you could wish for and more. Top score. The only reason for not giving the hotel full score, is the gym. It was extremely small, hot and no space to move. Maybe it was us, but we couldn’t really make the machines work right, either. Also, the beds are hard. Like sleeping on a trampoline. My wife had back pain after four nights. The rooms could need an upgrade, but were ok. We’ll be back to have rest and lovely nutritious food.