Residence Inn Columbia Northeast/Fort Jackson Area

Mrs Pam is very gracious speak with encouragement everyday I run into her.All the staff are great make me feel like I’m family while my home been work on

Ms. Pam made staying at this property worth it. The front desk staff could've cared less about accommodation. Especially 2nd shift

Front desk staff did not exemplify the Marriott standard. Ms. Pam.( house keeping supervisor) Should be promoted to FOM

Everything was nice

Breakfast had a lot of choices and I like the healthier ones. I don't like eggs from a carton.

The eggs or sausage. It wasn't a healthy choice so I passed and had fruit.

I was so impressed with the property and even more with the employees who were ALL so kind and helpful and so genuinely concerned that my stay was a positive experience. I seldom encounter this kind of customer service anywhere! In particular I’d like to acknowledge Johnathen who was on the front desk when we checked in. He was amazingly helpful, kind and attentive to our needs. Thank you so much. I give this property my highest recommendation….

On arrival the reception staff were friendly , attentive and made sure our needs were met. The receptionist was so helpful and allayed our fears about our roof cargo bag being secure if left on the car. The room was spacious and clean and well equipped (microwave, large fridge, cook top, sink and utensils. The bed was comfortable king size and the only fly in the ointment was being woken around midnight by police sirens on highway 555. I have zero complaints about this hotel and all praise for the friendly staff. Breakfast was served early and the kitchen staff are friendly and cheerful (considering how early they were up and working, well done). There was lots of southern hospitality doled out to guests. Thank you. Bonus points for being adjacent to a Cracker Barrel for supper. (Smile)

Thank you Johnathan for your help and dedication during a more complicated check in!