Leoso Hotel Leverkusen

I dislike kinda of smell in this hallway of my room strongly and have got dirty--dental floss near the bed. Hope you put nice scent or check any used item like trash on the floor in the room.

-

It's not my first stay here ,I've been approx. 4 or 5 times before, and it is very convenient to stay at, if you need to be near Koln or the big city, but without such a high room charge.The train that connect you to the city & fair is less than 5 minutes walk from the Hotel..and the ride in will take just 10 minutes or so (depending on which train you get!)..The Hotels standards have just dropped a little on the past few occasions as it is overdue for some maintenance.however the staff did tell me that they are actually currently working on it now, as we speak, & indeed each room had no central heating, as last time, only the use of a small convector heater, so make sure you return in good time to switch it on before you settle in for the night, to warm up the room enough!

Room next to the ventilation, too warm, had to wait 3 hours to get into our room. Breakfast too expensive

The hotel was lovely on arrival and the staff was very friendly. We arrived at 2pm and check in wasn’t until 3pm as there wasn’t anything to do near the hotel we decided to wait in reception until 3pm. I did ask if our room was ready by any chance and unfortunately it wasn’t, this was fine as we were under the impression we couldn’t check in until 3pm anyway. However 3 pm soon came around so I went to the reception desk to ask if we were now able to our room and we were told that it wasn’t ready, this was very disappointing, me and my partner had such a long journey and just wanted to chill out and relax before exploring the city. The receptionist asked if we could wait 10 mins and he would check for us and apparently nobody was answering. 15 minutes went by and we was still sat there and hadn’t been updated, again I went back to the reception desk to ask what was going on and was told that they don’t have any answer so we will have to wait. I explained to the receptionist that this is a bit ridiculous now. As soon as I showed my disappointment our room all of a sudden appeared to be ready. We went to our room and everything was fine apart from some really loud noises that was going off from the maintenance work that was being carried out but we was warned about this in reception. However they did say that this wouldn’t distract our nights sleep the following morning at 7:45 the noises started again waking me and my partner up.

Nic room. Staff very attentive. I like this hotel

The rooms were in need of updating, they had AC in them ,but it was broken. Room was clean and was within walking distance of Bay Arena

Nice hotel excellent staff very helpful best part of the hotel. Breakfast was pleasant. Room could be cleaner, but overall very pleasant.

Rooms where ok but need a bit of up dating. Do not eat in restaurant as mice running amok.Reported to desk but nothing we could see done about it. Restaurant open that evening. We would not stay there again.

Hotel was nice breakfast was excellent. Could do with a slight update in rooms but all in all fine no problem.