Hyatt Select Galveston Beachfront

The location was great, being across the street from the beach. Also, having restaurants within walking distance was a plus.

They failed to mention the entire hotel was under construction and we only found out upon arrival. At first it looked like the construction was just the front lobby, however it was all throughout the hotel. Using the elevations was a challenge since not only the guest were using them, but also all of the construction people. We were given a room that was already occupied, only to find out by walking into the room to see someone's belongings. The second room appeared to have still been under construction as there was construction dust all over the floor and in the bathroom. But, the linens were new, I even had to unbox the hairdryer. It seemed that their system was not working: showing that the first room was available, when it was occupied and our key did not work the second day. We ran into three other sets of guests that had the same issue with the keys. Once they can figure out the computer issues and the construction is done, it'll be a nice place to stay.

Love the new rooms!

The west end location was great. The rooms were comfortable. The balcony had an ocean view. The cost was very reasonable.

The hotel was undergoing construction. Floors 1 and 3 were a mess. The lobby had new furniture wrapped in plastic. Floor 2 had partial construction. Parking was impacted by work trucks and supplies. Entrances and exits were sometimes blocked. The back elevator was sometimes closed and it was pitch black in that area. Breakfast was not on site. We had to go next door to Clarion Point Hotel to eat. On 04-12-26 our gallon of tea was stolen from our room. The manager addressed that situation. I spilled water on the floor and cleaned it up. The white towel showed lots of dirt from the floor.

Under construction. Safety concerns, blocked stairwells, fumes, lift over entrance and kept open

Kind of dated

Nothing

Shocking dirty. Dirty, with refurbishment works in progress, bad smell of paint everywhere; I had to ask to change room because the first one was so dirty with even a chewing-gum in the sink drainage, dirty WC. The floor was shocking. No way to have the wifi working and I was here for business so I couldn’t connect my laptop. The personnel was very unfriendly and they did not care much about what was going on. They just told me if you want to leave you can

The manager and staff were great loved the private balcony the rooms were impeccable Close to beach. I will stay here again no doubt

Easy parking

Beach

Horrible construction. On-site. No prior warning

Carpets needs to replaced with laminate flooring

Location near to seawall, macdonalds