Clarion Pointe - Greensboro Coliseum Area

The room was clean. Staff was very friendly

Everything was nice and clean.. very comfortable for me and my family to stay again

Good

The hotel is CLOSED..... half the hotel was missing - Hotels.com let me book a room for a hotel that closed down AFTER i had made reservations. must to my surprise driving 2 hours there and we have no hotel - called for 30 minutes to hotels.com and got no one......

The hotel did not exist. It was put of service and half of the building was torn down. I had no notice of the hotel being out of service. I did not find out until I was already at the location of said hotel.

The property burned down in May 2024 and Expedia never notified me, we arrived to no hotel and no help from Expedia to find another room. Impossible to talk to someone without jumping through multiple hoops, still have not been refunded.

Close to mall

Environment was dangerous people smoking weed in groups , casing cars dogs and people looking thru trash cans. Clerk had a bad attitude, room smelt like Marijuana we were there 5 mins and decided to take the loss . We still haven’t received our 100.00 dollar deposit. This was a nightmare ! Hotels. Com should be ashamed for even having this on their site . Not sure if I will use this site ever again.

First of off, the pictures make this property look completely different than what it was. I'll start by saying the front office staff was great! No complaints during check-in or check-out. The hotel is located in a cluster of hotels. All the other hotels are actual hotels but this one is a motel. When I got to my room, I remembered the picture I saw on here and said to myself "where is that at"? The headboard on the beds are the same, that's about it. Speaking of beds, the headboard wasn't even connected to the bed and the bed kept rolling away. There were stains on the comforter. Thankfully, I always bring my own sheets and pillow cases. One look at the bathroom and I knew I was not going to shower there. But that's not all. Five minutes in my room and suddenly I hear what appeared to be a fight right outside. The door and walls are so thin, you can hear everything. My 15 year old son was scared. Next thing we know, the police was there. I'm like oh my goodness gracious. Apparently, that was settled but about an hour or two later, we hear fire trucks approaching. Sure enough, they were coming to the motel. Not sure what happened, they left shortly after. After the event we attended, we returned at about 11pm. As I tried to get comfortable, my son informed me he wasn't going to sleep that night because he was scared. At that time, we packed up and checked out at midnight! I tried contacting Hotels.com to help but the response I received was unacceptable.

It’s was close to restaurant and for what I paid it was worth the price. The only problem was the elevator didn’t work and the ice machine on our floor was broke.