Estalagem do Vale

Friendly and professional staff, amazing breakfast with dietary options (despite not being gluten-free), a spacious room, and a nice pool that can also be covered—great for colder days.

The rooms are a bit old; therefore, the air can feel a bit heavy. The fitness/gym area is very outdated, and there are high additional charges for the sauna, swimming pool towels, and robes.

Tres bel hôtel rénové dans une ancienne école. Le personnel est tres disponible et gentil. Hotel avec un restaurant à l intérieur ou l on mange bien des spécialités madere hotel situe en montagne avec une tres belle vue sur l océan

Excelente pequeno almoço Excelentes refeições Almoço jantar Muito acolhedor Muita tranquilidade Muita paz Ideal para descansar ao som dos passarinhos Recomendamos vivamente

Nada

Lækker morgenmad med alt hvad man kunne ønske sig.

We stayed at this hotel with our children in two different rooms, and the experience fell significantly below what is expected from a 4-star property. Neither room had a kettle, meaning no access to basic in-room tea or coffee — a standard amenity in hotels of this category. More concerning was the presence of visible mold in both rooms. Our eldest daughter experienced an allergic reaction as a direct result. Although the hotel relocated us after a few nights, the replacement rooms also had mold on the walls and ceilings. This indicates a systemic issue rather than an isolated incident, and raises serious concerns about hygiene and health standards. Guests are provided with a single 1.5L bottle of water upon arrival, with no daily replenishment. This level of service does not align with what most would reasonably expect from a 4-star hotel. Breakfast selection was minimal and lacked variety — no fish options at all, and only one type of ham/meat and cheese. Dinner was equally underwhelming, offering just two choices, neither of which stood out in quality or taste. The pool area is enclosed in glass, limiting the overall experience, and the water temperature was approximately 18°C — too cold for comfortable use. The setup also makes it difficult to enjoy sunlight or relax properly, even in good weather. Overall, while the hotel is marketed as a 4-star property, the actual experience is much closer to a 3-star standard at best. Based on our stay, there are clear gaps in maintenance, service, and overall guest experience that need to be addressed.