Sleep Inn & Suites Springdale West

Very nice hotel.

Easy check in. Clean room

AC controller was out of batteries so the temperature was never stable. Turned on and off frequently even without reaching the desired temperature.

The checkin was super easy. The staff was super nice. The rooms were clean and the beds were so comfortable. I really enjoyed my stay and will book a room from them in the future.

So I got there to check in. They sent us to a room. It wasn’t ready and the lady that was cleaning the room told us go downstairs and tell them that this is not ready so they sent us to a second room and it wasn’t there. It was dirty Pizza boxes on the floor. The beds weren’t done so the guy in the front of the service dad said I’ll be back and he want to check the room since he took us to another room but the sheets were dirty. I wasn’t satisfied.

Check in was fast and easy. Room was terrible from wallpaper pealing all over the room, dirty carpet, stains all over the bedding, dusty and just plain dirty.

I would never book this hotel anymore, the microwave was dusty and dirty, i had to change the room keys three times and the front desk person was saying that i have to keep it far away from my phone like what does my phone have to do with it, the iron wasn’t even working either and when i asked if i can get another that works he said that it’s still working. But overall the room was clean and housekeeping was alright. Never gonna book this hotel ever again.

Breakfast area was super clean and our bed was very comfortable! We’ll be back.

Only complaint was our room thermostat was hard to see and the low battery light was flashing on it. the man at the desk just blew it off and said don't worry about it.

Overall good but breakfast was less than expected. Had to repeatedly ask wkend kitchen person to refill empty items, one of fountains on drink machine didn't work but would spray liquid out on floor if pressed-no way to know it wasn't working right. I asked server to put a note on so People would know - she never did, not sure she understood