Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Acanto Playa del Carmen, Trademark Collection by Wyndham

16th Street, Between 5th & 1st Avenue, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Acanto Playa del Carmen, Trademark Collection by Wyndham - main view

About the Property

Experience the perfect blend of luxury and relaxation at Acanto Playa del Carmen, Trademark Collection by Wyndham, where sun-soaked days meet tranquil evenings.

Unwind with Exceptional Spa Services
Indulge in our onsite massages, rejuvenating body treatments, and revitalizing facials designed to pamper you from head to toe.

Relax in Style
Take a dip in our lush outdoor pool or explore the vibrant surroundings on a rental bicycle. Our welcoming staff is ready to cater to your every need.

Convenient Amenities at Your Fingertips
Enjoy complimentary Wi-Fi, concierge services, and a delightful café, all while savoring our delicious continental breakfast served daily.

Your ideal getaway is just a booking away at Acanto Playa del Carmen.

Facilities & Amenities

Free breakfast
Boat tours nearby
Accessible bus station shuttle
Health or beauty spa nearby
Parasailing nearby
Area shuttle (surcharge)
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Studio Suite (Penthouse) - Photo 1
Superior Studio Suite (Penthouse) - Photo 2
Superior Studio Suite (Penthouse) - Photo 3
Superior Studio Suite (Penthouse) - Photo 4
Superior Studio Suite (Penthouse) - Photo 5
Superior Studio Suite (Penthouse) - Photo 6
Superior Studio Suite (Penthouse) - Photo 7
Superior Studio Suite (Penthouse) - Photo 8
Superior Studio Suite (Penthouse) - Photo 9
Superior Studio Suite (Penthouse) - Photo 10
Superior Studio Suite (Penthouse) - Photo 11
Superior Studio Suite (Penthouse) - Photo 12
Superior Studio Suite (Penthouse) - Photo 13
Superior Studio Suite (Penthouse) - Photo 14
1/14

Superior Studio Suite (Penthouse)

1 King Bed450-sq-foot individually decorated room with a furnished patio Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, playpen, and laptop-compatible safe; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

42 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteBathrobe

Superior Penthouse Studio Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$288.09

$230.47

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
1/8

Suite, 1 Bedroom

1 King Bed700-sq-foot individually decorated room with a furnished patio Layout - Bedroom, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

SUITE 1 King Bed One-Bedroom Superior Suite Ocean View Non-Smoking

Non-refundable
Breakfast Included
20% OFF$353.5

$282.8

Includes taxes & fees
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 1
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 2
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 3
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 4
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 5
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 6
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 7
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 8
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 9
1/9

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

1 King Bed700-sq-foot individually decorated room, furnished patio with ocean views Layout - Bedroom, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

One-Bedroom, Superior Penthouse Suite, Ocean View, Non-Smoking

Non-refundable
Room Only
20% OFF$312.6

$250.08

Includes taxes & fees
Suite, 3 Bedrooms - Photo 1
Suite, 3 Bedrooms - Photo 2
Suite, 3 Bedrooms - Photo 3
Suite, 3 Bedrooms - Photo 4
Suite, 3 Bedrooms - Photo 5
Suite, 3 Bedrooms - Photo 6
Suite, 3 Bedrooms - Photo 7
Suite, 3 Bedrooms - Photo 8
Suite, 3 Bedrooms - Photo 9
Suite, 3 Bedrooms - Photo 10
Suite, 3 Bedrooms - Photo 11
Suite, 3 Bedrooms - Photo 12
Suite, 3 Bedrooms - Photo 13
Suite, 3 Bedrooms - Photo 14
Suite, 3 Bedrooms - Photo 15
Suite, 3 Bedrooms - Photo 16
Suite, 3 Bedrooms - Photo 17
Suite, 3 Bedrooms - Photo 18
Suite, 3 Bedrooms - Photo 19
Suite, 3 Bedrooms - Photo 20
Suite, 3 Bedrooms - Photo 21
Suite, 3 Bedrooms - Photo 22
Suite, 3 Bedrooms - Photo 23
1/23

Suite, 3 Bedrooms

1 King Bed and 2 Queen Beds1194-sq-foot individually decorated room with a furnished patio Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

111 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Three-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$545.55

$436.44

Includes taxes & fees

Three-Bedroom Suite, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$616.88

$493.5

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
Room, 1 King Bed, Non Smoking - Photo 4
Room, 1 King Bed, Non Smoking - Photo 5
Room, 1 King Bed, Non Smoking - Photo 6
Room, 1 King Bed, Non Smoking - Photo 7
Room, 1 King Bed, Non Smoking - Photo 8
Room, 1 King Bed, Non Smoking - Photo 9
Room, 1 King Bed, Non Smoking - Photo 10
Room, 1 King Bed, Non Smoking - Photo 11
1/11

Room, 1 King Bed, Non Smoking

1 King Bed400-sq-foot individually decorated room with a balcony Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, playpen, and laptop-compatible safe; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerBathrobeDesk

1 King Bed, Non-Smoking

Non-refundable
Room Only
20% OFF$226.81

$181.45

Includes taxes & fees

1 King Bed, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$256.46

$205.17

Includes taxes & fees
Suite, 2 Bedrooms (Master) - Photo 1
Suite, 2 Bedrooms (Master) - Photo 2
Suite, 2 Bedrooms (Master) - Photo 3
Suite, 2 Bedrooms (Master) - Photo 4
Suite, 2 Bedrooms (Master) - Photo 5
Suite, 2 Bedrooms (Master) - Photo 6
Suite, 2 Bedrooms (Master) - Photo 7
Suite, 2 Bedrooms (Master) - Photo 8
Suite, 2 Bedrooms (Master) - Photo 9
Suite, 2 Bedrooms (Master) - Photo 10
Suite, 2 Bedrooms (Master) - Photo 11
Suite, 2 Bedrooms (Master) - Photo 12
Suite, 2 Bedrooms (Master) - Photo 13
1/13

Suite, 2 Bedrooms (Master)

1 King Bed and 1 Queen Bed700-sq-foot individually decorated room with a furnished patio Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Two-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$386.18

$308.94

Includes taxes & fees

Two-Bedroom Suite, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$436.66

$349.33

Includes taxes & fees
Suite, 1 Bedroom (Master) - Photo 1
Suite, 1 Bedroom (Master) - Photo 2
Suite, 1 Bedroom (Master) - Photo 3
Suite, 1 Bedroom (Master) - Photo 4
Suite, 1 Bedroom (Master) - Photo 5
Suite, 1 Bedroom (Master) - Photo 6
Suite, 1 Bedroom (Master) - Photo 7
Suite, 1 Bedroom (Master) - Photo 8
Suite, 1 Bedroom (Master) - Photo 9
Suite, 1 Bedroom (Master) - Photo 10
Suite, 1 Bedroom (Master) - Photo 11
1/11

Suite, 1 Bedroom (Master)

1 King Bed700-sq-foot individually decorated room with a furnished patio Layout - Bedroom, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

One-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$272.28

$217.82

Includes taxes & fees

One-Bedroom Suite, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$308.55

$246.84

Includes taxes & fees
Superior Suite, 3 Bedrooms (Penthouse) - Photo 1
Superior Suite, 3 Bedrooms (Penthouse) - Photo 2
Superior Suite, 3 Bedrooms (Penthouse) - Photo 3
Superior Suite, 3 Bedrooms (Penthouse) - Photo 4
Superior Suite, 3 Bedrooms (Penthouse) - Photo 5
Superior Suite, 3 Bedrooms (Penthouse) - Photo 6
Superior Suite, 3 Bedrooms (Penthouse) - Photo 7
Superior Suite, 3 Bedrooms (Penthouse) - Photo 8
Superior Suite, 3 Bedrooms (Penthouse) - Photo 9
Superior Suite, 3 Bedrooms (Penthouse) - Photo 10
Superior Suite, 3 Bedrooms (Penthouse) - Photo 11
1/11

Superior Suite, 3 Bedrooms (Penthouse)

1 King Bed and 2 Queen Beds1194-sq-foot individually decorated room with a furnished patio Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

111 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Superior Penthouse Three-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$649.75

$519.8

Includes taxes & fees

Superior Penthouse Three-Bedroom Suite, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$734.7

$587.76

Includes taxes & fees
Superior Suite, 2 Bedrooms (Penthouse) - Photo 1
Superior Suite, 2 Bedrooms (Penthouse) - Photo 2
Superior Suite, 2 Bedrooms (Penthouse) - Photo 3
Superior Suite, 2 Bedrooms (Penthouse) - Photo 4
Superior Suite, 2 Bedrooms (Penthouse) - Photo 5
Superior Suite, 2 Bedrooms (Penthouse) - Photo 6
Superior Suite, 2 Bedrooms (Penthouse) - Photo 7
Superior Suite, 2 Bedrooms (Penthouse) - Photo 8
Superior Suite, 2 Bedrooms (Penthouse) - Photo 9
Superior Suite, 2 Bedrooms (Penthouse) - Photo 10
Superior Suite, 2 Bedrooms (Penthouse) - Photo 11
Superior Suite, 2 Bedrooms (Penthouse) - Photo 12
Superior Suite, 2 Bedrooms (Penthouse) - Photo 13
Superior Suite, 2 Bedrooms (Penthouse) - Photo 14
Superior Suite, 2 Bedrooms (Penthouse) - Photo 15
Superior Suite, 2 Bedrooms (Penthouse) - Photo 16
Superior Suite, 2 Bedrooms (Penthouse) - Photo 17
Superior Suite, 2 Bedrooms (Penthouse) - Photo 18
1/18

Superior Suite, 2 Bedrooms (Penthouse)

1 King Bed and 1 Queen Bed700-sq-foot individually decorated room with a furnished patio Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Superior Penthouse Two-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$478.11

$382.49

Includes taxes & fees

SUITE Superior Two-Bedroom Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$540.65

$432.52

Includes taxes & fees
Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
Suite, 2 Bedrooms - Photo 4
Suite, 2 Bedrooms - Photo 5
Suite, 2 Bedrooms - Photo 6
Suite, 2 Bedrooms - Photo 7
Suite, 2 Bedrooms - Photo 8
Suite, 2 Bedrooms - Photo 9
Suite, 2 Bedrooms - Photo 10
Suite, 2 Bedrooms - Photo 11
Suite, 2 Bedrooms - Photo 12
1/12

Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed1000-sq-foot individually decorated room with a furnished patio Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

93 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Superior Two Bedroom Ocean View Suite

Non-refundable
Breakfast Included
20% OFF$650.49

$520.39

Includes taxes & fees

Guest Reviews

8.8
Excellent105 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast options.

Categories

Cleanliness8.2
Service9.7
Location8.7
Room Quality8.7
Amenities9.2
Value for Money8.6
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

S
Sophia
Verified booking
partner
Standard Room
Stayed in Mar 20, 2024

"Exceptional"

10.0

Very nice and helpful staff. Beautiful grounds. Clean room.

Helpful?
M
MélaniecaCA
Verified booking
young couple
Standard Room
Stayed in Mar 18, 2024

"Very good"

8.0

Loved the decoration Loved the staff

I didn't like that the breakfast didn't have a lot of gluten free options

Helpful?
R
RolandomxMX
Verified booking
young couple
Standard Room
Stayed in Mar 17, 2024

"Exceptional"

10.0
Helpful?
C
Courtney
Verified booking
family
Standard Room
Stayed in Mar 16, 2024

"Exceptional"

10.0

Very nice property close to shopping and restaurants!

Helpful?
D
Deborah
Verified booking
partner
Standard Room
Stayed in Mar 15, 2024

"Excellent"

8.0

Truly enchanting, this smaller and more intimate hotel proved to be an excellent choice. The suites are beautifully furnished with comfortable beds and tasteful decor. A reasonably stocked kitchen with a full size fridge and stovetop. Staff are wonderful and quick to please. Just steps from 5th avenue it was remarkably quiet and calm. Walk to the beach or enjoy the pool in the courtyard. The rooftop patio has a bar-b-que, tables and chairs, loungers and a fantastic view of the ocean. And there is always a cool breeze. I would definitely recommend this hotel to my friends and family.

Helpful?
K
Kim
Verified booking
Standard Room
Stayed in Mar 9, 2024

"Play is a blast!"

10.0

We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!

Helpful?
J
jeff
Verified booking
partner
Standard Room
Stayed in Mar 4, 2024

"Excellent"

8.0

Loved the location - close to ocean, 5th ave, restaurants, shops and grocery/supplies. Free parking in underground lot. Very nice staff- especially the gentleman who works overnight. Aircon had a hard time keeping up with heat. Not terrible but not great. Room well appointed. Indoor pool is very small. Our penthouse room did not have great view of ocean from room but we did have a roof top patio with great view via a spiral stairs next to room. Continental breakfast was ok. Not the fault of hotel but electric power went out twice in 2 days (8 hours then 5 hours) which of course means no aircon, elevator, lights, etc. hotel does NOT have a back-up generator or flashlights, lanterns, etc. . Some of the beach areas had an unpleasant odor (rotting seaweed/ fish/ sewer). We were advised by friend's who live in area to NOT trust local water- always use bottled water for drinking, ice, teeth brushing, etc. Would return to this property if we came back to PDC … but we’d bring a flashlight.

Helpful?
N
NancyusUS
Verified booking
family with young children
Standard Room
Stayed in Mar 3, 2024

"Exceptional"

10.0

Nice hotel, very convenient location, very quiet.

Helpful?
H
Hassan
Verified booking
family
Standard Room
Stayed in Mar 2, 2024

"Excellent"

8.0

Great friendly service...

Helpful?
B
Barbara
Verified booking
Standard Room
Stayed in Mar 2, 2024

"Sun and sand"

6.0

We had a one bedroom apartment which was clean and spacious. We had a few problems with the shower and toilet which the maintenance staff addressed, but it still was a bit of a problem. The staff were only too happy to help out with information on where to shop for supplies, restaurants and transportation. Unfortunately, the beach was a bit of a disappointment. There is a constant seaweed problem that they are trying desperately to keep clean. Watch out for the service charges for the beach clubs. They charge 500 Mx or $30 USD per person fee plus charges for your drinks and food. We had 2 drinks each plus 2 appetizers and it cost us $90USD. There is NO notice telling you this until the present the bill.

Helpful?
Previous
89
10
9
10