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8.8 / 10 Guest Rating

Acanto Playa del Carmen, Trademark Collection by Wyndham

16th Street, Between 5th & 1st Avenue, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Acanto Playa del Carmen, Trademark Collection by Wyndham - main view

About the Property

Experience the perfect blend of luxury and relaxation at Acanto Playa del Carmen, Trademark Collection by Wyndham, where sun-soaked days meet tranquil evenings.

Unwind with Exceptional Spa Services
Indulge in our onsite massages, rejuvenating body treatments, and revitalizing facials designed to pamper you from head to toe.

Relax in Style
Take a dip in our lush outdoor pool or explore the vibrant surroundings on a rental bicycle. Our welcoming staff is ready to cater to your every need.

Convenient Amenities at Your Fingertips
Enjoy complimentary Wi-Fi, concierge services, and a delightful café, all while savoring our delicious continental breakfast served daily.

Your ideal getaway is just a booking away at Acanto Playa del Carmen.

Facilities & Amenities

Free breakfast
Boat tours nearby
Accessible bus station shuttle
Health or beauty spa nearby
Parasailing nearby
Area shuttle (surcharge)
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 1
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 2
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 3
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 4
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 5
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 6
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 7
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 8
Superior Suite, 1 Bedroom, Ocean View (Penthouse) - Photo 9
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Superior Suite, 1 Bedroom, Ocean View (Penthouse)

1 King Bed700-sq-foot individually decorated room, furnished patio with ocean views Layout - Bedroom, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

One-Bedroom, Superior Penthouse Suite, Ocean View, Non-Smoking

Non-refundable
Room Only
20% OFF$297.89

$238.31

Includes taxes & fees
Suite, 3 Bedrooms - Photo 1
Suite, 3 Bedrooms - Photo 2
Suite, 3 Bedrooms - Photo 3
Suite, 3 Bedrooms - Photo 4
Suite, 3 Bedrooms - Photo 5
Suite, 3 Bedrooms - Photo 6
Suite, 3 Bedrooms - Photo 7
Suite, 3 Bedrooms - Photo 8
Suite, 3 Bedrooms - Photo 9
Suite, 3 Bedrooms - Photo 10
Suite, 3 Bedrooms - Photo 11
Suite, 3 Bedrooms - Photo 12
Suite, 3 Bedrooms - Photo 13
Suite, 3 Bedrooms - Photo 14
Suite, 3 Bedrooms - Photo 15
Suite, 3 Bedrooms - Photo 16
Suite, 3 Bedrooms - Photo 17
Suite, 3 Bedrooms - Photo 18
Suite, 3 Bedrooms - Photo 19
Suite, 3 Bedrooms - Photo 20
Suite, 3 Bedrooms - Photo 21
Suite, 3 Bedrooms - Photo 22
Suite, 3 Bedrooms - Photo 23
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Suite, 3 Bedrooms

1 King Bed and 2 Queen Beds1194-sq-foot individually decorated room with a furnished patio Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

111 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Three-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$520.2

$416.16

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
Room, 1 King Bed, Non Smoking - Photo 4
Room, 1 King Bed, Non Smoking - Photo 5
Room, 1 King Bed, Non Smoking - Photo 6
Room, 1 King Bed, Non Smoking - Photo 7
Room, 1 King Bed, Non Smoking - Photo 8
Room, 1 King Bed, Non Smoking - Photo 9
Room, 1 King Bed, Non Smoking - Photo 10
Room, 1 King Bed, Non Smoking - Photo 11
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Room, 1 King Bed, Non Smoking

1 King Bed400-sq-foot individually decorated room with a balcony Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, playpen, and laptop-compatible safe; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerBathrobeDesk

1 King Bed, Non-Smoking

Non-refundable
Room Only
20% OFF$216.14

$172.91

Includes taxes & fees

King Room - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$366.5

$293.2

Includes taxes & fees
Suite, 2 Bedrooms (Master) - Photo 1
Suite, 2 Bedrooms (Master) - Photo 2
Suite, 2 Bedrooms (Master) - Photo 3
Suite, 2 Bedrooms (Master) - Photo 4
Suite, 2 Bedrooms (Master) - Photo 5
Suite, 2 Bedrooms (Master) - Photo 6
Suite, 2 Bedrooms (Master) - Photo 7
Suite, 2 Bedrooms (Master) - Photo 8
Suite, 2 Bedrooms (Master) - Photo 9
Suite, 2 Bedrooms (Master) - Photo 10
Suite, 2 Bedrooms (Master) - Photo 11
Suite, 2 Bedrooms (Master) - Photo 12
Suite, 2 Bedrooms (Master) - Photo 13
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Suite, 2 Bedrooms (Master)

1 King Bed and 1 Queen Bed700-sq-foot individually decorated room with a furnished patio Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Two-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$368.1

$294.48

Includes taxes & fees

Two-Bedroom Suite - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$624.05

$499.24

Includes taxes & fees
Suite, 1 Bedroom (Master) - Photo 1
Suite, 1 Bedroom (Master) - Photo 2
Suite, 1 Bedroom (Master) - Photo 3
Suite, 1 Bedroom (Master) - Photo 4
Suite, 1 Bedroom (Master) - Photo 5
Suite, 1 Bedroom (Master) - Photo 6
Suite, 1 Bedroom (Master) - Photo 7
Suite, 1 Bedroom (Master) - Photo 8
Suite, 1 Bedroom (Master) - Photo 9
Suite, 1 Bedroom (Master) - Photo 10
Suite, 1 Bedroom (Master) - Photo 11
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Suite, 1 Bedroom (Master)

1 King Bed700-sq-foot individually decorated room with a furnished patio Layout - Bedroom, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

One-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$216.14

$172.91

Includes taxes & fees

One-Bedroom Suite-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$366.5

$293.2

Includes taxes & fees
Superior Suite, 3 Bedrooms (Penthouse) - Photo 1
Superior Suite, 3 Bedrooms (Penthouse) - Photo 2
Superior Suite, 3 Bedrooms (Penthouse) - Photo 3
Superior Suite, 3 Bedrooms (Penthouse) - Photo 4
Superior Suite, 3 Bedrooms (Penthouse) - Photo 5
Superior Suite, 3 Bedrooms (Penthouse) - Photo 6
Superior Suite, 3 Bedrooms (Penthouse) - Photo 7
Superior Suite, 3 Bedrooms (Penthouse) - Photo 8
Superior Suite, 3 Bedrooms (Penthouse) - Photo 9
Superior Suite, 3 Bedrooms (Penthouse) - Photo 10
Superior Suite, 3 Bedrooms (Penthouse) - Photo 11
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Superior Suite, 3 Bedrooms (Penthouse)

1 King Bed and 2 Queen Beds1194-sq-foot individually decorated room with a furnished patio Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

111 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Superior Penthouse Three-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$619.58

$495.66

Includes taxes & fees
Superior Suite, 2 Bedrooms (Penthouse) - Photo 1
Superior Suite, 2 Bedrooms (Penthouse) - Photo 2
Superior Suite, 2 Bedrooms (Penthouse) - Photo 3
Superior Suite, 2 Bedrooms (Penthouse) - Photo 4
Superior Suite, 2 Bedrooms (Penthouse) - Photo 5
Superior Suite, 2 Bedrooms (Penthouse) - Photo 6
Superior Suite, 2 Bedrooms (Penthouse) - Photo 7
Superior Suite, 2 Bedrooms (Penthouse) - Photo 8
Superior Suite, 2 Bedrooms (Penthouse) - Photo 9
Superior Suite, 2 Bedrooms (Penthouse) - Photo 10
Superior Suite, 2 Bedrooms (Penthouse) - Photo 11
Superior Suite, 2 Bedrooms (Penthouse) - Photo 12
Superior Suite, 2 Bedrooms (Penthouse) - Photo 13
Superior Suite, 2 Bedrooms (Penthouse) - Photo 14
Superior Suite, 2 Bedrooms (Penthouse) - Photo 15
Superior Suite, 2 Bedrooms (Penthouse) - Photo 16
Superior Suite, 2 Bedrooms (Penthouse) - Photo 17
Superior Suite, 2 Bedrooms (Penthouse) - Photo 18
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Superior Suite, 2 Bedrooms (Penthouse)

1 King Bed and 1 Queen Bed700-sq-foot individually decorated room with a furnished patio Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 40-inch HDTV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and free toiletriesPractical - Free international calls, single sofa bed, and playpen; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerBathrobe

Superior Penthouse Two-Bedroom Suite, Non-Smoking

Non-refundable
Room Only
20% OFF$455.9

$364.72

Includes taxes & fees

Guest Reviews

8.8
Excellent105 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast options.

Categories

Cleanliness8.2
Service9.7
Location8.7
Room Quality8.7
Amenities9.2
Value for Money8.6
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

I
irving
Verified booking
partner
Standard Room
Stayed in Oct 16, 2024

"Exceptional"

10.0

The overnight concierge/doorman was awesome.

Helpful?
M
Mayra L
Verified booking
family
Standard Room
Stayed in Oct 14, 2024

"Exceptional"

10.0

Friendliness and safety were highly appreciated.

Helpful?
G
GarayusUS
Verified booking
family with young children
Standard Room
Stayed in Oct 4, 2024

"I recommend this place, is clean, the staff is kind,"

10.0

I liked that it is close to the 5 ave and we can walk over there

The breakfast was limited of items, like eggs, omelet, bacon, pancakes, etc

Helpful?
K
Katherine
Verified booking
family
Standard Room
Stayed in Sep 16, 2024

"Exceptional"

10.0

This was the perfect stay! We came for my daughter’s 18th birthday. The condo was perfect for the six of us. The option for the 3 bedroom 3 bathroom was exactly what we needed. The hotel staff was beyond professional and accommodating, they were incredible!! A wonderful change from the all inclusive scene, we enjoyed walking 5th Ave, exploring the town and even some time at a beach club. We will definitely return❤️

Helpful?
Y
Yanira
Verified booking
partner
Standard Room
Stayed in Aug 28, 2024

"Excellent"

8.0

The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.

Helpful?
A
Angela
Verified booking
Standard Room
Stayed in Aug 23, 2024

"Exceptional"

10.0

Everything was wonderful very clean and quiet! Safe area, close to everything!

Helpful?
N
Nelson
Verified booking
family
Standard Room
Stayed in Aug 17, 2024

"Exceptional"

10.0

This unique property is beautiful with typical Mexican flavor. It is also located in the heart of the shopping "La Quinta" street. Staff is friendly and specially the night staff, Miguel. He is pleasant and can provide any information you need. There is a secure bank ATM that you can get Mexican pesos around the corner from the Hotel. Our room suit was awesome and clean with new refrigerator and freezer. Microwave and stove. Air conditioner was perfect and crispy cold. Loved the ambiance and the terrace that oversees the ocean. I love this place and will return again. As for beaches need to go to El Canto Private Beach. Super clean, food service and beaches are absolutely clean. However, there is a cost $1000 Mpesos and return back to you $350 Mpesos credit for food or drinks. We will be back.

Helpful?
E
ebelia
Verified booking
Standard Room
Stayed in Aug 1, 2024

"Excellent"

8.0

We had to tell them to fix a couple of things. Miguel is a good guy he helped us out with everything and fixed the things that needed fixing. Other than that it was a beautiful place to stay at. Right by stores beach restaurants.

Helpful?
C
Cameron
Verified booking
family
Standard Room
Stayed in Jul 27, 2024

"Good"

4.0

Stayed in a suite. It was very accommodating. However, nobody cleaned our room until Thursday. (We were there M-F). We had to ask 3 times to get new towels. They seemed understaffed. The area was safe. Lots of great shopping.

Helpful?
P
PedrousUS
Verified booking
young couple
Standard Room
Stayed in Jul 25, 2024

"Very good"

8.0
Helpful?
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