Sipapu Ski and Summer Resort

My family I made a reservation here from the 20th to 21st of April. We booked through hotels.com. Got charged $200. On the day of I tried to call to confirm and no one would answer. This was before 6pm. We arrived to find no one there at all. It was around 7 pm. We had to go find accommodations elsewhere and it was very difficult on our family.

It’s an amazing place only issue we had is we if we wanted to watch tv we had to by a fire stick or ruko pad to watch tv for $30 we paid 350 almost for 2 nights

This place is just run down. Don’t except much at all.

Personne à la réception à l'arrivée Pas de restaurant ni petit déjeuner Cadre agréable

Well it said check in deadline was 8 pm, we got there at 7:35 to find no one around. Called the number with no answer, left a message got no reply. Never got to check in. Had to go back to the last town and get a room.

It is a very convenient location if you are skiing- because of that I would consider staying again. But that’s the only reason. It advertises that all rooms come with a TV- well they do have a TV screen, but no cable or antenna/ nothing. Not even a remote control. When told the front desk - they said “ya you have to bring a fire stick or something. And we will get some new remote controls ordered”. - thanks for the heads up. LOL It was not very clean. (Mainly because everything is old and needs a good deep clean) but had old coffee in coffee pot, Bobby pins on floor, etc. it was fine for the teenage boys I brought skiing though: we stayed on a Thursday night and sipapu restaurant is not open on Thursday nights either. So pack food, and something to plug into a TV. Because after 5:00 there’s nothing to do.

Pretty disappointing as on site restaurant closed early and before arrival so had to drive to find dinner. Staff shortage that wasn’t disclosed at time of booking. Next day the only way to get food was through online app that was down along with a water main break. So again no food other than a package of pop tarts found in their “store”. The room itself was dirty with piece of chewed gum on floor and pistachio shells. No working tv either. Beds were comfortable at least and was more quiet than expected.

The only good thing about this resort is the ski mountain itself. Staff is rude, not welcoming in any way whatsoever, hotel room was hardly clean, and the “cafe/restaurant” stated it was open yet they don’t actually have any tables to dine in. This resort has so much potential yet it’s rated 2 stars for a reason.

It’s a nice and family friendly place to stay for a ski trip. A ski in and out resort. Very satisfied overall.

Only one ski resort in there. Unfortunately I don't have a choice.