The Courtyard

Easy & convenient

Lack of information about WiFi, TV, parking & relevant stuff

Position was good, a little noisy at night though.

We had a very disappointing stay at this hotel and felt compelled to share our experience. When we arrived, we were given a room that had clearly not been cleaned. The bedsheets were pulled back, there was hair on the duvet, the pillows were messy, towels were left on the bathroom floor, and even the toilet hadn’t been flushed. While the staff did move us to a different room after we raised the issue, it was a concerning first impression. Unfortunately, their poor communication was exposed again the next morning, around 8:15 AM, a cleaner entered our room without knocking while my partner had just stepped out of the shower. This was a serious breach of privacy and made us feel extremely uncomfortable. To make matters worse, the cleaner questioned whether we were supposed to be in the room at all, adding to the confusion and frustration. Even after that, we were made to feel pressured to leave the room well before the 11:00 AM checkout time. The cleaner returned yet again to ask if we had returned the key, while my partner was already waiting outside. These repeated intrusions and the general lack of professionalism made us question the standards and, coupled with the lack of reply to our concerns via email, this really was a dissatisfying experience. Overall, our stay was uncomfortable and stressful, and we would not stay here again. I would not recommend this hotel based on our experience.

river view

two nights running there where violent fights right under our window with the police being called

Lovely, comfortable, clean rooms in a central location. Staff very all very friendly snd efficient

Nothing

Good location, friendly staff, spacious room, nice shower!!

Only issue for me was the beds headboard was quite noisy which woke me up several times

Location is perfect we had a lovely view of the river, and enjoyed a drink outside by the river from the bar.

Lovely , clean , friendly location in the heart of Bewdley, close to all amenities.

Nothing

Room had a wonderful view over the River Severn....I'll certainly stay there again......👍🏼

Nothing of note....