Red Roof Inn Sumter

My crew stated that it was below average, but livable. Location in the ghetto.

Friendly and cooperative staff

The lady staff member was very attentive and always available to help with reservations. The room was very pleasant for night stay.

Not very inviting

We chose the hotel because it was the only dog friendly hotel in a part of town we could get to where we wanted quickly. It was clean.. bed was comfy. Shower good. Had a fridge, microwave and tv with premium channels. Serves its purpose. Note it is a MOTEL > people outside > but good for the dog. Nothing Fancy> they change the sheets, and blankets and spray bugs.. your dogs are safe ..

Limited access to lobby or any amenities, price didn't match what you actually get, no safety hand rail near bath tub prom to slip and falls.

I used to stay here a good bit but the last two times, they’ve been infested with roaches & this last time was the worst. Checked in & room 123 was okay until I had to go see a family member and when I came back there was roaches crawling out of the baseboards and from under the bed, the lady switched me to another room & it also had roaches, & the people next door were arguing (sounded like) so loud. So I went back to the front she then got an attitude and tried to give me my money back, I explained to her that I do not have a car to go elsewhere so she gave me a room in the first building 106, it was much cleaner so I started to get settled in, 2 mins later the lady knocks on the door with her “manager” otp telling me I have to get out I can’t stay here bc they switched my room twice and all the rooms have roaches so I won’t be okay with that room either, I told him it was much better I wasn’t trying to be difficult & I don’t have a car he told me to go to the hotel across the street.