Sleep Inn & Suites Pleasant Hill - Des Moines

Arrived late after traveling all day with my 69 year old friend and was not allowed to check in to sleep a few hours into the room I had already paid for after being severely delayed in our travels. Had to sleep outside in the car. The staff was unreasonable.

Staff was very friendly and accommodating! The rooms were spacious and bathrooms were big.

Nice place

Nothing bad to say at all. We will definitely stay again

We had to change rooms because the room we booked had animal hair on the coach, stains on the headboard, the floor wasn't vacuumed and the shower curtain smelled like mildew. The lady at the frount desk was nice and understanding and got us a new room, but after we opened the curtains that room had coffee stains on the wall. We also noticed there were holes in the bed sheets and the shower curtain smelled like mildew. We had a maintenance worker walk in our room without knocking and was shocked to see us in the room. He said he didn't know anyone was staying in the room and someome called about a leak by the window. We never called about a leak and we also had the Do Not Disturb sign on the door and the TV was on in the room, so not sure how he didn't know someone wasn't in the room. Also there was a car show that weekend at the fairgrounds and we got to see some really cool old school cars in the parking lot. The only problem was that the parking lot was taken over by the car show people. They had lawn chair blocking off empty parking spaces and setup in the middle of the parking lot making it difficult to park and drive around them to get into a parking space. Overall this hotel was in a great location but they needs to work on cleanliness and upgrades to the hotel. We will never stay here again.

We had 3 night stay to visit family in area close by. Room service on request only. Bathroom had mold on walls by shower and tile floors. Carpet was dirty with left over food, paper, etc. Bedding was covered with nice pretty coverlette. The blankets ragged and torn underneath .Need replaced. Front desk not friendly argued with me when i complained. Finally asked what are u going to do for your customer Food was not great. Asked for refund but have to give 24 hrs notice not to be charged. Will not stay here again. Do no recommend this to anyone. Stuck with 300 bill. Never again

Unfortunately the room was not cleaned properly. The ice bucket hand something all over the inside of it, the toilet bowl was dirty and the seat was not bolted tightly and I almost fell because it went to the side, the room did not feel clean at all. Kindly, Karen Meehan

Nice stay. Good breakfast!

Hot tub was warm at best. Pool was cold. They only provided by request housekeeping. The night before I had to fill out a form if i wanted housekeeping to do anything. No form, housekeeper would not come to the room. Breakfast was fair. This was the first hotel I ever stayed at that did not have a dresser. 1 night fine, i was there for a week, so not convenient.