Gran Hotel Bali

Regular

El personal de bufete y la habitacion

Sadly, our experience wasn’t the best and we wouldn’t stay here again. ** currently having work done we were not aware of this, it was noisy during our stay, avoid the sun beds near the tar poling. We booked this hotel based on the reviews and EasyJet photos, bringing our disabled parent and younger brother on their first holiday abroad. While we appreciate that not every hotel is perfect, the hotel felt very dated throughout. The biggest issue was the accessible wet room. The shower flooded the entire bathroom, leaving the floor extremely slippery, and unfortunately our mum had a fall. If you’re travelling with someone who has mobility issues, I’d strongly recommend bringing a non-slip shower mat or stay somewhere else… is the better option advice. The beds were comfortable, the TV had a good selection of English channels, and breakfast was probably the best meal of the day with plenty of choice. The buffet food was average and often lukewarm, and there were no tea or coffee facilities in the room. One of the positives of the location— as it is not in Benidorm near the main town.. it is however easy it is to get around. Buses 2 and 3 run into Benidorm town centre for €2 cash, or less with a travel card. Taxis are readily available outside the hotel and cost us around €9 from the Old Town and €12 from the Strip. The nearby beach is beautiful and definitely worth a visit. It’s just a short walk downhill from the hotel, with plenty of shops, restaurants and beach facilities nearby. Sunbeds and umbrellas were around €6 each and we spent some of our best days there. Overall, the hotel works as a base if you plan to spend most of your time out exploring, but due to the dated facilities and accessibility concerns, we wouldn’t return. The corridors on flour 1 and 4 are like the shining, and the visuals when you’re showering… I felt so uncomfortable like someone’s eyes would peep through at any moment! You could see straight through it was really uncomfortable. Crack in our room tile would catch your foot every time you walked over it, had to put slippers on.. bring slippers just in case your blessed with this room.

Good location and good public transport,Relaxed.Was happy with my room,The bidet was not fixed to the floor properly I could have had a accident,Room was very clean and tidy.Breakfast I found it tasteless it needs improvement.I found value for money

The room was nice, although a little dated. The bathroom is separated in two with two little glass doors, which I thought just got in the way. Transfer from airport was great and got dropped off right outside the hotel which is not always the case in benidorm. Buses run from the hotel into the old and new town areas. I took the hop on bus was 14 euro, but did take most of the day checking out different areas, my favourite was the first stop on poniente beach near the old town, had a lovely glass of wine and chatted to some lovely people while watching the world go by. The hotel reception for me was a little slow and the staff didn't seem very well trained. I spoke to some people who waited over two hours to check in, this cannot be acceptable. Every day around mid day the queue for reception was massive, so it's not a one off but the norm from my experience. The food was OK but nothing brilliant. The show cooking was a chef overcooking loads of fish and meat, nothing special at all. On Sunday the restaurant at lunchtime was packed with mostly Spanish people and extremely noisy, may have had something to do with dance competition. The dance competition brought its own difficulties with kids pushing in the queue at the lifts, yes I did have to say something !!. Overall I would not stay here again. They cater prominently for the Spanish clients and I was made to feel almost a second class citizen at times. I travel alone a lot and have always found lots of lovely people to chat too, but not here.

Very nice hotel. I recommend it.

The spa was very good and peaceful and the massage was nothing short of perfect thankyou ana for your professionalism

Really nice view from hotel room and nice service