Citic Ningbo International Hotel

Location isn't great but 20 minute walk to the bund over the bridges. No convenience store nearby. Busy roads nearby so easy to get a taxi. Great service from the staff. Lawrence the concierge deserves a mention- very friendly, helpful young guy who speaks some English. He tried very hard to be attentive and helpful. The breakfast was fairly decent. Overall great value for money. The only thing I didn't like is the bed was too hard.

We had a nice room with twin beds and a nice view from the window. We like the location in the center of the City for getting to and from the train station. We had no free breakfast.

I was a little hesitant to book this hotel only because the pictures made the hotel look dated and so did the reviews. I was also scared that they won't get my reservations on time since I booked it 3 hours before I got there. When I got there, the checkin was a breeze, I was asked if I wanted to upgrade to the newer rooms and higher floors with a small cost. I took it and the room was great. It was a little small from what I'm use to but perfect for one person.

Unimpressive for the expectations based on 4-5 star rating. Local hotel staff do not apply the "customer" focused satisfaction that we come to expect in the USA. English speaking of staff was minimal, so when had issues only my wife speaking mandarin could communicate. However, even with mandarin communications, the hotel staff at front desk were not willing or satisfy our needs re: 1. we do not feel that we got the room we expected based on the website. We expected a larger room w/king bed, the room was a basic room with 2 chairs squeezed in and the "king" size bed was really 2 twins pulled together with a zipper to make the 2 twin mattress appear as one. The hotel staff insisted in was a king bed and that we got what we reserved, no attempt to remedy the situation, so we had to just accept it. 2. We had to provide an upfront $1,000 in Chinese money for any incidentals that we might incur. Upon checkout, we had not used any incidentals, but they had a $143 charge on our account for laundry with the wrong name associated with our room, yet we had to fight for quite some time to get the full deposit back, so the checkout process took long and we left very frustrated. The only positive was the room was recently updated with a nice shower. We will NOT be staying here again!

The room was a bit cold

I like this hotel located in downtown Ningbo. The staff are professional and responsive to me as a customer. They would call the taxi and provide the address in Chinese. They always have a person who speak excellent English. I strongly recommend Citic hotel.

The hotel has nice location and is conveniently located. However the hotel room condition needs improvement. The room I stayed in was stuffed with very old furniture and sofa seats were torn. Other than that hotel is good enough.

For $76 this was the bargain of the century! I've staying in $250+ hotels that were just as nice. The staff was great and the breakfast was outstanding.

the room and services was good and the price was below 5* as well very good value for money

3.5 star service.