Hotel Teanehi

Pros: The room was spacious and the view was very nice. Comfortable bed. Cons: The staff doesn't care about the guests at all. I had some questions (about my room key, services advertised by the hotel, etc) and the responsible person just told me that she didn't know how any of that worked and that I had to find out on my own. Even worse: at some point the running water service was cut. After several hours with this situation the staff just said that water shortages in the island were common and that she could do nothing for us, nor should we expect a solution from her. If it is really the case that water shortages are common in the island, the hotel should: a) warn the guests about it b) take preventive measure and save some water for the guests, and for the essentials, at the very minimum. A cistern would be an appropriate solution to his. Instead, the staff's response was total indifference. They charge a full rate, but if you have any issues with the service, you're on your own. Also, when we did have running water, no hot water whatsoever, the shower was freezing cold. The closet was dirty and its drawers just didn't work. The room was poorly lit. Towels were stained and dated. The breakfast had very limited choices. Definitely not worth the price and definitely they should train their staff appropriately.

Odette is the hostess/manager every hotel should have! She made us feel at home and was tireless on making sure we were having a great time and going way beyond her duties - she was lovely, caring and an impressive professional running the sweetest and most charming hotel in Easter Island. Her knowledge of the island and well connectedness got us the best deals for tours and rentals. The place itself is beautifully decorated, comfortable and immaculately clean - the room service lady made sure our room was always clean and the beds were so well made that it felt like fresh sheets everyday. It felt and smelled clean throughout the entire place - I could actually see my reflection on the floor! Breakfast was always delicious and with high-quality products on offer. Yummy every single time! The only drawback I can think of is the location as it’s a little bit far from town but I saw it as a positive as the only thing we heard were crickets at night and birds in the morning! I understand this reads too positive but in true honesty, 5 stars ( and I’m very picky)!

We liked everything about this property! Odette met us at the airport, arranged tours for us, gave me a number for a taxi and showed us around the town. She is great! You can walk to town but it is a bit far and sometimes it’s hard to get a taxi if you are dining late. That is the only downside to this location. It’s about a 20 minute walk to the best restaurant which is doable!

Terrific owner who was very helpful in arranging tours to the parks and guides which are mandatory. Great place. Recommend renting a vehicle although taxis are also an option.

Nice place to stay

Comfortable place to stay. Odette, who manages the place is very helpful.

Very peaceful and a short distance to the nearest Moai for sunset. Slightly further to town but we don't mind that at all. Breakfast was great, probably best in 4 months in south America. Lovely people.

Nice hotel in Easter Is. Clean and large room. Good breakfast, but no restaurant for dinner. A bit far from town, about 10-15 walking to Ahu Tahai. Would be nice to have your own car.

The staff was excellent great hotel to stay at

-Host provided airport transfer & very helpful in arranging a day tour for us. -Comfortable room w/ air conditioning ( a must) & daily housekeeping service but bathroom we’re at a room that has a mild sewer smell, no screen to prevent bugs coming in - excellent complementary breakfast - Location is approximately a 30 minute walk to town