Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

This hotel is a little on the mature side, but it is well maintained and comfortable. My bed was huge and the bathroom was spacious. The breakfast was also on the modest side of things, but was comfortable and good. Overall, I would recommend this hotel if it is in the right neighborhood for you, and I would certainly stay there again. I had absolutely no complaints.

Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money.

Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.

Nice and clean. Thanks for taking care of us.

Great location within walking distance of Dongmen pedestrian street. Staff were very friendly, professional and helpful. There are staff that are able to speak both Cantonese, mandarin and some english. Room was spacious and clean, with the bathroom being almost as big as the bedroom! I always recommend Crowne plaza, especially in China!

Most receptions don’t understand English. The ones that do it’s very limited. Is a great hotel and service overall but I just caution someone coming here who only speaks English that it is hard to get on

The service at reception was great. Kindly curtesy manner and good attitude with his services. So it gave you a good impression before you walk into your room. Room is specious and with good mattress. Breakfast was great and people were very nice. On the whole they are excellent hospitality. The hotel situated in a good busy street with lots of restaurants and facilities around. Will come back again.

Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

This building is 25 years old. Keep that in mind. The mail manager try to rip the guess off I do not recommend this hotel. I’ll never go there again.

I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.