AC Hotels by Marriott Chicago Downtown

Perfect location for our needs, we walked to all the main attractions without issue, 360 Tilt, Sears Tower, Pier, American Girl Doll Store, the Bean, the playground, federal reserve, etc. In fact throughout our 5 day trip we only did ride share once after a long day at the pier. Would stay again.

It was great for a quick stay! Remodeled bathrooms would be my only feedback.

My big family & I rented 4 rooms and we were all happy with the accommodations. Very good location!!!

Great stay! Very well located in Chicago. A short was to the subway stations and near lots of restaurants and sightseeing.

Great hotel in a great location near Michigan Ave and the "L". Friendly staff and comfortable rooms. Would love a microwave in the room but not a huge deal.

Overall the stay wasn’t terrible, definitely not memorable. The room conditions were fine but you can tell they are 20 years old and deteriorating. The biggest downfall was the room service. When they came in to clean they didn’t take out our trash or sweep the floors. So by the end of our stay we were walking around on gritty floors and had to get our own trash bag from the front desk to take our own trash out because it had piled up so much. Also, the surprise $60 a night for parking that added a huge chunk to our bill that we weren’t expecting. Not horrible, not great, wouldn’t book there again.

It was great.

Strange bathroom but otherwise nice room. Parking was far because my van didn't fit in the garage.

The property is not worth the price that was paid, in my opinion. Even though the room had a semi-updated look, the hotel as a whole needs a facelift. Upon entry, there is the worst looking brown leather couch, as though it has been there for many decades. It is a complete eye sore. The carpeting on the way to the elevator and room has visual stains that are in need of being deep cleaned. The floor in the elevator was dirty. The lighting in the hallway is also dim and gives off an eerie feeling. As stated, the room appears updated at first glance, but looking closer, it isn’t. The furniture is outdated. Some positives were that there was a refrigerator in the room and the water gets really hot in the shower. The bathroom area was also updated/facelifted. There was a refrigerator in the shower when I arrived, but the issue was solved promptly. Cleanliness of the room in general could’ve been better. There is breakfast offered, but at a steep price of $17 for a European style buffet. Besides this, there was complimentary coffee and croissants for breakfast that were free. The best thing about this hotel is the location due to all of the things to do within walking distance, as well as the beach being nearby. All in all, I will not be staying at this hotel if I’m ever back in the city.

We had an amazing stay at the hotel. It was very clean and the staff was so friendly and helpful. We loved having all the places we could go sit and hang out.