Super 8 by Wyndham Whites Creek/ Nashville NW Area

There was no breakfast. Just a honeybun and dry cereal.

Breakfast

There was a tv and a air conditioner.

The room first off was booked as a king bed, NON SMOKING room. The room immediately had burn marks on the blankets and smoke residue on the nightstand. It smelled like the manager just sprayed a can of some smoke be gone but you could still smell smoke, then you go to use the bathroom and the toilet was filthy. Then you head to bed and pull the cigarette burned blanket back, there is what looks like some puke stains near where my head would sleep, then the sheets were stained yellow. Then above my head was a dead stink bug. On top of it all, the room does not block out any sound, so the road 10 feet away is super loud. Now you would think any normal manager would give you a partial refund after presenting the evidence and your story but no, he was super rude and dismissive. I even agreed to pay for the night we did stay (i didnt want to but we got in at like 11pm and were traveling because our son is in the nicu) so we slept the 1 night, got up cleaned our stuff and made the bed. Asked for a pro rated refund based on the filth of the room and IT WAS SMOKED IN. ITS A NON SMOKING ROOM. They still had a attitude about it and declined our request for a partial refund. Its false advertising and a health hazard.

Everything was great, thank you. Easy check in, was there for 3 night.

The property was about 15 minutes from downtown Nashville and although it is an older location, the rooms have been updated. All the staff we encountered were very friendly and helpful. We’ve stayed there before and like the price and the quiet location.

There wasn’t anything I didn’t like.

The breakfast was the bare minimum. Location is fine.

The non-smoking room had obviously been smoked in. It was dirty, mattress covers stained and dirty, bedcovers minimal and suspect. Lighting was poor and at least one lamp did not work. The bathroom walls were stained and gross and the shower water never heated up.

Clean with newer flooring and paint

Requested ground floor. Given upstairs and there were plenty of unoccupied rooms on the lower level. Parking for check-in was ill-marked and manager rude about moving our car .