Super 8 by Wyndham Whites Creek/ Nashville NW Area

Location

Toilet seats are very loose

Nothing. I was traveling late on a Friday night to Nashville for my son’s rowing event. I had booked the room earlier in the day and gave my credit card to reserve the room. Approximately an hour and half away (after 4 hours of driving), I received a call from the desk clerk. He told me that he needed my credit card now or he could not hold the room as it was their last one available. I pulled over and called him back with the CC number but he told me that he couldn’t run the payment (he could not explain why) and could not hold the room for me. He suggested that I find a room where I was because he was going to have to give the room to someone else if they came in. Luckily, I made it there before he gave away my room. No problem with my cc payment. By this time it is after 1:00 am. I went to the two bed room and immediately went to sleep in the dark as the light switch did not work. When I woke up in the morning, I discovered that other bed was unmade and there were used towels and trash from the last occupant. The room had not been cleaned after the previous guest. I went to the office and explained what had happened. He just stared at me and asked “what do you want me to do about it?” I asked for a refund and he just stared at me. He said that I would have to call the manager on Monday. Horrible experience.

Everything. See above.

Close to downtown, and a good price. Three gas stations and a Mexican restaurant within walking distance.

Cleanliness wasn't the best, breakfast was mediocre.

Everything they provide to us was wonderful 👌🏿👌🏿👌🏿👌🏿

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It was conveniently located just outside of Nashville. Room was clean and tidy. It was reasonably priced. Staff was courteous and helpful. Check in and out was easy.

Breakfast was a choice of cereal, toast, or honey buns. The bathroom had stains in the tub, but as I said before it was clean. The bed mattresses were quite firm, which isn’t an issue unless you’re a softer bed person, which we are.

The rooms, people, staff, beds, breakfast

The $50 deposit. I did not receive

I love how the staff treated me. Love how everything worked out comfortable and quiet

Location

Two different wall sockets were completely just hanging by their cords, not attached to the wall. Curtains too long in window which blocks considerable amount of air flow, air conditioning/ heating, too much condensation interior of refrigerator which progressively got worse and large spider in shower. Also telephone in room that was not hooked up to anything.

Room was good. Staff was great! Location was perfect for our needs.

The beds were too tall for a short person.

Location

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