Grand Hotel Royal

Extraordinary outstanding views and luxury hotel. Highly recommended. We can’t wait to return to this superb hotel.

I would only make one suggestion regarding Tea. Yes I am a lover of drinking English Breakfast Tea and I truly believe a high end Hotel such as the Grand Royal should provide silver service with serving Tea. Real loose tea. In a tea pot with strainer. Served with beautiful porcelain china. Matching milk jug. This is what high end Hotel serve . A long with High Tea. With so many lovers of tea, this would make such a great difference to my enjoyment during breakfast. Another suggestion would be ice water issued pool side with lemon dented ice hand towel.

Excellent architecture and view

Nothing

Excellent location close to the main square, amazing pool and private "beach". This beach is actually a deck with a ladder into the water. Great patio looking out over the Bay of Naples with views over Vesuvius, Ischia and sunset over the water. Gym is small but functional. Onsite valet parking for 26 Euro per night is good value for the area, but don't skip the damage audit on the car before handing over the keys. If arriving or leaving by public transport, it's very walkable (10 mins) from the train/bus station, even with suitcases. Breakfast was fine, not bad but also not special.

Some of the staff had a bit of attitude. Pool/beach close by 6:30pm, which is disappointing if you arrive back after a big day out.

What a stunning hotel! We enjoyed every minute from arrival to checking-out. The staff is so friendly and attentive. The rooms are really nice, maybe consider booking a sea-facing room as it is worth it. The hotel has a beautiful garden and a veranda overlooking the ocean and Sorrento harbour. The breakfast buffet is amazing, nothing was missing. We also had dinner there one night and the food was really tasty. It was still too cold to swim in April but the hotel also has a pool and a deck with sunloungers. We were really sad as our time there had come to an end...

Beautiful hotel, kept up a very high standard

Beautiful view, that being said I’ve never been treated more poorly in my life. They are the most money hungry people I have ever met in Europe, if you are under 25 they assume you have no money and won’t even serve you. I strongly recommend searching elsewhere, there are multiple resorts in very close proximity with the exact same view and better people. Treating people like they’re worthless is not what a “5 star hotel” should be doing it’s disgusting.

We chose to stay at this hotel to celebrate our 30th wedding anniversary. If I could give them higher stars, I would. From the moment we entered the hotel. we were warmly greeted by all of their staff and concierge. Every aspect of the grounds were meticulously groomed the pool view was amazing but our favorite was the beach club. They had a beautiful garden to enjoy lunch too. Our room was everything we could’ve asked for with lots of room, lots of space for our belongings and they provided generous soaps and lotions. The breakfast buffet made us feel like royalty. All of the staff is so kind and I wish we could have stayed longer.