Residence Inn Riverside Moreno Valley

Great location with several walkable food options. Room was spacious and clean.

I booked a room for this hotel through Expedia in hopes of check in being faster only for it to be delayed. I had to wait about 20 minutes because their system down and had to pay additional fees upon arrival. When it came to staying inside the room; someone was running up and down the halls throughout the night and there were people making noise outside the property. Not my best visit with this company

Great customer service, property looked clean except the room that I booked , there was trash under the sofa , seemed like the bathroom wasn’t swept, the bathroom ceiling light was missing the trim, shower was leaking into drain creating a clunking metal sound, lamps were also dusty, windows were dirty and there was a kids shoe and tooth brush right outside the windows on the second floor.

I like the space and everything they provided to make it feel like an apartment

Before my arrival, I filled out a form requesting NO HOUSEKEEPING service and when I checked in during my first night, I confirmed NO HOUSEKEEPING but will let them know if I need anything! They even have flyers all over our doors saying there's no housekeeping on Thanksgiving day, so I didn't think I would need to worry about putting up the do not disturb sign... this morning, my daughter and I were both still asleep when a lady was knocking on my door like crazy and then open the door without saying a thing (didn't even show her face) because when I got up to check what's going on, she wasn't in my unit. Went out to put up the do not disturb sign and saw her in the corner of my eyes and hang the sign up without saying anything... if I said something, it would not be a pleasant interaction. So I waited and call front desk to complain and report the incident but the only "excuse" I got was that it was "probably" a wellness check... what kind of wellness check come in without saying a word??? But yet knock nonstop and open the front Door and didn't step in nor say anything??? Thanks for the unwanted wake up knock!! Went from 5 to 1 stars real quick

Excellent Hotel in Great location. Everything in room in great condition. Beds very comfortable. Nice bathroom with great shower. Air-conditioning works great and is quiet. Internet works great. Lots of restaurants and stores close to Hotel. Excellent Staff at front desk.

Property was convenient to where we needed to go. Room was extremely spacious and you can’t beat the price!

Staff friendly