Baymont by Wyndham Kansas City KU Medical Center

Breakfast was cold, no fridge, ice bucket in room

Nothing. Did not even stay the night due to how bad the conditions were.

Unclean rooms, beds had hair and debris all over the sheets, clearly not washed after previous guest, bathroom was not cleaned and no bath towels in bathroom upon check in. The bathroom counter was sticky/not cleaned, shower would not drain, and when offered an alternative room, those beds were also dirty. I did not feel comfortable staying in such an unhygienic and unsanitary environment, kindly told the front desk we would not be staying and would like a refund. Front desk worker said they contacted their manager to discuss refund but it was ultimately not approved through booking.com because, per the front desk worker, “I had already checked in,” even with photo evidence of dirty sheets and that desk worker’s own recognition that housekeeping did not clean the rooms appropriately. Horrible management of facilities, a complete dump, and unfortunately unsanitary to the point of being a health concern. I would highly recommend NOT staying here, absolutely disgusting and overall a very frustrating experience.

Sucio y mal atendido

It’s in close proximity to KU Medical Center which was great for appointments. The ladies at the desk were great!!!

The first room had a mold issue on the bathroom floor. It had a roll in shower. Stagnant water was visibly standing in the drain about 1” down. The metal barrier to keep stuff out of the drain had been opened and peeled back. I could see myself stepping on it in the night. One light fixture attached to wall by the bed was a fire hazard. You could barely touch it and it would fall hanging by the internal wiring. So, the lady moved us. Better and cleaner room. I woke at 5 am. Wanted my morning cup of hot tea. I brought my mug and tea. Put water in cup to heat in microwave. No microwave in room, even though there was supposed to be. I was ticked but thought okay just heat water in the coffee pot. No lid! Water spit out of the top all over the bathroom counter and would not go down into my cup. Okay so no hot tea. I tried to get ready for the day. I needed the hair dryer to curl my bangs. Guess what!?? Hairdryer doesn’t work! At that point I was done. Breakfast was being served by then. I finally got that cup of hot tea. After the appointment was done at the hospital we checked out instead of staying the second night as planned.